Global Commercial Operations, Program Manager
IlluminaSalary not specified
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise Software, Cloud Computing, Artificial IntelligenceIndustries
Requirements
The ideal candidate has 8+ years of experience in sales, sales enablement, or sales operations, with a background in strategic planning and cross-functional program management. Familiarity with AI-driven learning technologies and analytics tools is required, along with a proven ability to leverage data and automation. Strong analytical and reporting skills, with a focus on outcomes and impact, are essential. The candidate must also possess the ability to influence and collaborate across diverse teams, including senior leaders, and demonstrate a proactive, self-directed approach to managing deliverables and driving results.
Responsibilities
The Program Success Portfolio Manager will facilitate prioritization ceremonies and ensure discovery and alignment across Program Success Centers of Excellences. They will advance strategic initiatives by managing resource requests, enablement plan submissions, and project progression. Responsibilities include maintaining a catalog of COE programs, overseeing budget planning and management for Program Success, and establishing operational cadences for reviews and checkpoints. The role also involves coordinating strategic planning and execution cycles, supporting executive visibility with strategic updates and dashboards, leading cross-functional strategic projects, and developing standards for initiative tracking and reporting.
Skills
Program Management
Portfolio Management
Strategic Planning
Cross-functional Coordination
Budget Planning
Resource Management
Project Management
Stakeholder Management
Operational Excellence
Learning & Development
ServiceNow
Cloud-based platform for digital workflows
About ServiceNow
ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.
Santa Clara, CaliforniaHeadquarters
2004Year Founded
$81.5MTotal Funding
IPOCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
10,001+Employees
Benefits
Generous family leave
Flexible PTO
Matched Donations
Retirement benefits
Annual learning stipends
Paid volunteer time
Risks
Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.
Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.
The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.
Differentiation
ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.
The company focuses on large enterprises, providing tailored solutions for diverse industries.
ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.
Upsides
ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.
The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.
ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.
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