Program Manager - Link Workflow at Veeva Systems

Boston, Massachusetts, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Life SciencesIndustries

Requirements

5+ years of experience serving life sciences companies
1+ years of experience with KOL engagement processes
Technical understanding of CRM configuration and API integration
Proven executive and communication skills, ability to gain organizational buy-in for new software tools
Skills in problem resolution, negotiation, and dealing with ambiguity
Ability to establish effective processes and influence without direct authority
Based in North America (Eastern Time Zone) or Europe (CET Time Zone) with proximity to an airport

Responsibilities

Scope, establish, and lead Veeva Link Workflow rollout programs
Develop strategic relationships with customer’s business and IT executives
Work with customers to define deployment, governance, and API integration roadmaps
Be accountable for the success of Link Workflow implementations, ensuring customer satisfaction
Collaborate with Veeva’s Strategy, Sales, Product Management, and Link Services teams
Maintain alignment and inform stakeholders on program milestones and activities
Manage the project execution performed by the Link Services team and Customer’s Integration teams
Work with the Link Services Leadership and Link Strategy to develop and define our Workflow Services offering

Skills

Key technologies and capabilities for this role

Program ManagementCRM ConfigurationAPI IntegrationKOL EngagementStakeholder ManagementRoadmap DevelopmentNegotiationProcess DevelopmentExecutive CommunicationProblem Solving

Questions & Answers

Common questions about this position

Is this position remote, and what are the location requirements?

This is a remote position available to candidates in North America (Eastern Time Zone) or Europe (CET Time Zone), with proximity to an airport required.

What is the salary for this Program Manager role?

This information is not specified in the job description.

What experience and skills are required for this position?

Candidates need 5+ years of experience serving life sciences companies, 1+ years with KOL engagement processes, technical understanding of CRM configuration and API integration, plus strong communication, leadership, problem-solving, and process development skills.

What kind of collaboration is involved in this role?

The role involves close collaboration with Veeva’s Link Strategy, Product, Services, Sales, Product Management, and Link Services teams, as well as customer executives and integration teams.

How can I apply for this Program Manager position?

This information is not specified in the job description. Interested candidates should visit the Veeva Careers website for application details.

Veeva Systems

Quality and regulatory software solutions provider

About Veeva Systems

Veeva Systems offers software solutions for quality, regulatory, and advertising claims management, focusing on consumer products and chemical companies. Their cloud-based platform provides visibility and traceability throughout the product journey, ensuring compliance with regulations and accelerating time-to-market. Unlike competitors, Veeva has specialized expertise in both the Life Sciences and Chemical sectors, allowing them to effectively address industry-specific challenges. The company's goal is to help clients efficiently bring safe and compliant products to market.

Pleasanton, CaliforniaHeadquarters

2007Year Founded

$6.8MTotal Funding

IPOCompany Stage

Enterprise Software, Healthcare, Consumer GoodsIndustries

5,001-10,000Employees

Benefits

Parental leave

PTO

Free food

Health, dental, & vision insurance

Gym membership reimbursement

Risks

Manual processes in medtech content management risk compliance issues and market delays.

GenAI features in Vault CRM may face data privacy and security challenges.

Rapid product expansion could lead to integration challenges and customer dissatisfaction.

Differentiation

Veeva Systems specializes in cloud-based software for the life sciences industry.

The company offers a subscription-based model ensuring continuous updates and improvements.

Veeva's Vault CRM Suite connects sales, marketing, and medical for customer-centric engagement.

Upsides

Veeva Compass Patient platform supports patient journey analysis and market sizing.

GenAI features in Vault CRM enhance field productivity with contextual task automation.

Veeva's digital HACCP solution improves safety and efficiency in compliance processes.

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