[Remote] Productivity Tools Program Manager at Human Interest

United States

Human Interest Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, Retirement ServicesIndustries

Requirements

Candidates must have demonstrated senior-level experience in SaaS management, vendor relations, or IT strategy, including successful contract negotiations. A history of effective project management, including roadmapping, task delegation, progress tracking, and achieving desired business outcomes is required. Proven experience leveraging AI tools to enhance work efficiency, including refining prompts, training AI agents, and manipulating Large Language Models (LLMs) to produce valuable outputs is essential. Advanced proficiency in data analysis and reporting, the capability to create and present concise business proposals to senior leadership, and deep expertise in the administration and deployment of core business tools such as CRM and sales enablement platforms are necessary. Exceptional communication and negotiation skills, along with superior ability to organize and prioritize, managing multiple high-stakes initiatives with minimal supervision are also required.

Responsibilities

The Productivity Tools Program Manager will serve as the strategic lead and subject matter expert for productivity tools used by the Revenue organization, managing the research, evaluation, implementation, and decommissioning of SaaS products. They will own and execute programs for successful tool adoption, ensuring seamless transitions, optimal configuration, and maximal return on software investments. Responsibilities include revising workflows to incorporate new features and AI efficiencies, training agents, and tuning large language models to enhance end-user productivity. The role involves maintaining the tool stack by tracking renewals, assessing vendor performance, and leading negotiations for favorable terms and pricing. They will conduct deep analysis of tool usage and outcomes to develop strategic insights, propose adoption of new tools and renewal of existing contracts with business cases and ROI, and collaborate with cross-functional leadership to align the productivity tools roadmap with organizational goals. Additionally, they will oversee user assistance, account provisioning, and enablement support.

Skills

SaaS procurement
Vendor negotiations
Data analysis
Program management
Tool adoption strategies
Workflow optimization
AI efficiencies
Large language models

Human Interest

Simplifies retirement savings plans for businesses

About Human Interest

Human Interest simplifies the setup and management of retirement savings plans for small to medium-sized businesses. It offers a unique 401(k) plan that provides a 3% cash back on employee contributions, encouraging savings for employees earning $60,000 or less annually. The company handles all aspects of 401(k) plan administration, including syncing with payroll, processing contributions, and managing compliance testing and IRS paperwork, allowing businesses to focus on their core operations. Human Interest stands out from competitors by offering transparent pricing with no transaction fees, making it more affordable than traditional retirement benefits. Additionally, it provides financial education through its (k)ickstart™ classroom, which includes a free course for first-time savers, along with award-winning customer service and a mobile-friendly experience.

San Francisco, CaliforniaHeadquarters
2015Year Founded
$561.2MTotal Funding
DEBTCompany Stage
Fintech, Financial ServicesIndustries
501-1,000Employees

Benefits

Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation
Top-of-the-line health, dental, and vision, with employee premiums fully paid and dependent premiums 50% covered by Human Interest
Stock options for every employee
Generous PTO policy
HSA or FSA offering with an annual employer contribution
Short/Long-term disability and life insurance
Generous parental leave policy
Dollar-for-dollar match of employee donations to nonprofit 501(c)(3) organizations, up to $1,000 per year
Monthly work from home stipend
Annual wellness stipend

Risks

Increased competition from established financial institutions may pressure market share.
Rapid expansion into Utah could strain resources and operational capacity.
Reliance on technology makes Human Interest vulnerable to technological failures or disruptions.

Differentiation

Human Interest offers a unique 3% cash back on employee 401(k) contributions.
The company provides end-to-end administration, including compliance and IRS paperwork handling.
Human Interest charges clear, affordable pricing with zero transaction fees for businesses.

Upsides

The SECURE 2.0 Act could expand Human Interest's customer base among small businesses.
Partnership with BlackRock enhances credibility and provides resources for market expansion.
Increased demand for digital financial services boosts Human Interest's technology-driven approach.

Land your dream remote job 3x faster with AI