Business Strategy Management Program Manager

Austin, Texas, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, SaaS, BiotechnologyIndustries

Requirements

Candidates must have 8+ years of hands-on project management experience, with a strong preference for experience in the enterprise software/SaaS industry. Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving is required. The ability to build trusting relationships, including with executive audiences, and experience leading teams in a fast-growing environment are also necessary qualifications.

Responsibilities

The Business Strategy Management Program Manager will oversee end-to-end work processes to structure complex problems, develop clear hypotheses, conduct analyses, and provide data-driven recommendations. This role involves managing multiple work streams on varied topics and functional partners, providing business and technical expertise to executive audiences, and summarizing inputs to identify insights and develop compelling recommendations. The manager will also work with teams to identify opportunities, unlock productivity, and accelerate execution.

Skills

Project Management

AI Integration

Business Strategy

Data Analysis

Executive Communication

Problem Solving

Workflow Automation

SaaS

Enterprise Software

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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