Product Service Technician - Skaneateles, NY - 2nd Shift at Baxter International

Skaneateles, New York, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

Associate degree in Electronics, Computer Information/Tech or related discipline preferred
Strong troubleshooting, analytical and problem-solving experience and aptitude
Must be organized and have a keen attention to detail
Proficient with test equipment or tools such as: Digital Multimeter or Oscilloscope
Strong oral and written communication skills preferred (may speak publicly to small groups, on phone or face-to-face with customers)
Solid understanding of Windows Operating systems (Microsoft Office, Excel and Power Point) is a plus
Ability to travel to perform on-site service is a plus
SAP Experience is beneficial
Must be able to lift 40lbs
Collaborative team player capable of receiving initial instructions, service requirements, and advice from supervisor or engineers with review upon completion

Responsibilities

Test, troubleshoot, and repair Medical Devices, test fixtures and Automated Test Equipment (ATE)
Identify, isolate and control nonconformance of components or products
Record product service data using defined data collection methods
Conduct internal communication with internal departments or external customers and vendors to resolve issues
May provide technical training assistance to external biomedical staff, customers or vendors as the need arises
May travel to customer locations to perform assistance when performing service, calibration, or training
Help in the development of lean service methods and procedures for repairing and inspecting products or assemblies
Train other internal or external service personnel as needed
Exchange information, resolve issues, tackle problems and troubleshoot products, parts or processes through regular internal contacts
Apply quality improvement and lean practices to all processes and assignments while participating positively with functional and cross-functional teams

Skills

Key technologies and capabilities for this role

Electronics RepairTroubleshootingTestingElectronic DevicesTest EquipmentProduct InspectionLean MethodsTrainingCommunication

Questions & Answers

Common questions about this position

What are the shift hours for this Product Service Technician position?

This is a second shift role with hours Monday - Friday 2:45-11:15pm EST, with occasional Saturdays.

What benefits does Baxter offer for this role?

Baxter offers dental and medical insurance, paid time off, parental leave, 401k match, paid holidays, and more.

What key skills are needed for the Product Service Technician role?

The role requires strong electronic and analytical skills for troubleshooting, testing, and repairing medical devices, test fixtures, and Automated Test Equipment, along with good communication skills for training and resolving issues.

What is the work location for this position?

The position is onsite in Skaneateles, NY.

What is the company culture like at Baxter?

Baxter's culture is driven by courage, trust, and collaboration, where colleagues are united by the mission to Save and Sustain Lives, empowered to take ownership, and held accountable for exceptional results.

Baxter International

Provides essential medical products and services

About Baxter International

Baxter International provides a wide range of medical products and services essential for healthcare. The company operates in several areas, including critical care, hospital care, nutritional care, renal care, and surgical care. Its products are used in various settings, from emergency rooms to home healthcare, helping to meet the needs of patients and healthcare professionals. Baxter develops, manufactures, and distributes medical devices, pharmaceuticals, and biotechnology products, generating revenue through sales to healthcare providers and institutions. A key aspect that sets Baxter apart from competitors is its recent acquisition of Hillrom, which enhances its ability to offer comprehensive healthcare solutions. The company's goal is to improve care outcomes and increase access to healthcare through continuous innovation and a focus on patient needs.

Deerfield, IllinoisHeadquarters

1931Year Founded

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Parental Leave

401(k) Retirement Plan

401(k) Company Match

Employee Stock Purchase Plan

Commuter Benefits

Mental Health Support

Risks

Needle-free injection technology could disrupt Baxter's traditional injection-based therapies.

Shift to home healthcare may require Baxter to adapt its product offerings.

Growing digital health importance necessitates further investment from Baxter to stay competitive.

Differentiation

Baxter's acquisition of Hillrom enhances its comprehensive healthcare solutions portfolio.

Strong focus on patient-centric innovation sets Baxter apart in the healthcare industry.

Baxter's partnerships, like with Ayogo, leverage digital health for improved patient outcomes.

Upsides

Baxter's investment in Medically Home aligns with the growing home healthcare market.

Rising demand for personalized medicine offers Baxter opportunities for targeted therapies.

Expansion in telehealth supports Baxter's integrated healthcare solutions strategy.

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