Job Description: Adobe Integrated Customer Experience (ICX)

Position Overview

• Location Type: Remote
• Employment Type: Full-time
• Salary: Not specified

Adobe is a global leader in digital experience, empowering creativity and transforming how the world works and creates through its innovative software and services. The Integrated Customer Experience (ICX) team combines the strengths of 2000+ Sales and Customer Support agents to deliver intelligent, personalized, and seamless experiences. This role focuses on Growth and Collaboration Products, acting as a key advisor to the sales team.

Responsibilities

• Close Sales Deals: Assist ICX Sales Reps in closing deals for Document Cloud and Creative Cloud within assigned regions and leads generated from the SMB team.
• Achieve Quarterly Quotas: Own and overachieve assigned product quotas, aligning with Adobe’s linearity targets.
• Drive Growth: Identify opportunities for upselling or introducing new solutions through outbound campaigns and calls, providing guidance and support to aligned sales teams.
• Demonstrate Product Expertise: Maintain a deep understanding of Adobe’s solutions and how they fit into various business scenarios.
• Consultative Engagement: Build relationships at multiple levels within customer organizations to recommend the right document workflow solutions.
• Articulate Value Propositions: Communicate Adobe’s value proposition and competitive positioning effectively during customer conversations.
• Handle Objections: Navigate customer objections smoothly, providing clear and concise responses highlighting platform benefits.
• Competitor Knowledge: Stay updated on market trends and competitor offerings to better position Adobe solutions.
• Pipeline Management & Forecasting: Maintain accurate pipeline management and contribute to forecasting efforts.

Requirements

• The specific requirements are not detailed in the provided text.

Application Instructions

• The application instructions are not detailed in the provided text.

Company Information

• Company: Adobe
• Mission: Changing the world through digital experiences.
• Focus: Empowering people to create beautiful and powerful images, videos, and apps.
• Values: Committed to creating exceptional employee experiences, respecting all individuals, and providing equal opportunity.