GoFundMe

Product Marketing Manager, Pricing & Packaging (Contract)

Remote

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Biotechnology, Financial Services, Non-profitIndustries

Requirements

Candidates should have 6-8 years of product marketing experience in B2B SaaS, with specific expertise in pricing and packaging strategy. They must be able to conduct a current-state gap analysis within 30 days, begin testing future-state recommendations by day 60, and deliver actionable pricing recommendations and go-to-market plans by day 90. A deep understanding of PLG models, including freemium, usage-based pricing, activation metrics, and self-serve funnels, is required, along with proven experience leading pricing overhauls or experiments at scale. Strong analytical skills and familiarity with pricing research methodologies are essential, as is experience developing and applying ICPs to pricing, positioning, and GTM planning. Experience with pricing SaaS tools for nonprofits, SMBs, or mission-driven organizations, and a background in economics, finance, or business strategy are preferred.

Responsibilities

The Product Marketing Manager will lead a critical initiative around pricing and packaging strategy for PLG and traditional SaaS products, focusing on developing, testing, and rolling out optimized monetization strategies. They will work cross-functionally with product, sales, growth, business ops, data science, and customer success to evolve pricing structures and packaging into a scalable engine for growth. Key responsibilities include evaluating current pricing and packaging models, conducting market and customer research, developing monetization frameworks, defining and refining ICPs, running pricing experiments, driving GTM readiness through collateral, training, and communications, owning end-to-end execution of pricing initiatives, and tracking and optimizing performance based on data and customer feedback.

Skills

Product Marketing
Pricing Strategy
Packaging Strategy
Monetization
Market Research
Customer Research
Go-to-Market Strategy
A/B Testing
SaaS
PLG
Customer Acquisition
Customer Retention
Business Operations
Data Science
Sales Enablement

GoFundMe

Online platform for crowdfunding and fundraising

About GoFundMe

GoFundMe is an online platform that enables individuals and organizations to raise money for various needs and aspirations. Users can create fundraising campaigns in just five minutes by sharing their stories and soliciting donations from their networks and beyond. The platform caters to a wide range of clients, including those facing medical emergencies, families in need of memorial funds, students seeking educational support, and nonprofits looking for financial assistance. GoFundMe operates globally and has built a community of over 100 million people who have collectively raised $25 billion through more than 200 million donations. The company generates revenue through voluntary tips from donors and a small transaction fee on each donation, which helps cover payment processing costs and maintain platform security. GoFundMe's goal is to provide a safe and user-friendly experience for both donors and recipients, leveraging community support to help people meet their financial needs.

Redwood City, CaliforniaHeadquarters
2010Year Founded
$1,178.5MTotal Funding
SERIES_ACompany Stage
Fintech, Social ImpactIndustries
501-1,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Hybrid Work Options
Family Planning Benefits
Commuter Benefits
Parental Leave
Unlimited Paid Time Off
Mental Health Support
Wellness Program
Professional Development Budget
Conference Attendance Budget

Risks

Emerging crowdfunding platforms with lower fees could attract users away from GoFundMe.
Partnership with Meta may expose GoFundMe to privacy concerns, affecting user trust.
Reliance on voluntary tips may be unsustainable during economic downturns.

Differentiation

GoFundMe is the most trusted name in crowdfunding since its founding in 2010.
The platform serves diverse clients, from individuals to nonprofits, globally.
GoFundMe's user-friendly interface allows fundraisers to start campaigns in five minutes.

Upsides

Collaboration with Meta enhances social sharing, boosting fundraiser reach and effectiveness.
Specific relief funds for disasters position GoFundMe as a go-to emergency platform.
Partnerships with organizations enhance GoFundMe's reputation as a socially responsible platform.

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