Product Director, Workplace Solutions

Position Overview

• Location Type: Hybrid (Boston, Braintree MA, Windsor CT, or Minneapolis MN offices preferred within 2 hours)
• Job Type: Full Time
• Salary: Not specified

This is an exciting opportunity to help shape the strategic vision for Voya’s Health Solutions Claims platform and manage the go-forward strategy & roadmap. The role requires a deep understanding of the Health Solutions industry, including Absence Management, STD and LTD, and Voluntary Benefits. It involves leading the holistic claims platform strategy inclusive of technology, go-to-market, operations, and product development. Close relationships with senior leadership, business partners, and third-party partners are essential.

Requirements

• Deep understanding of the Health Solutions industry (Absence Management, STD and LTD, Voluntary Benefits)
• Strong understanding of the supporting tech & ops required to win in the claims space (front, middle, and back-end)
• Knowledge of the current tech vendor landscape
• Ability to manage interdependencies across the organization
• Ability to build and manage strategic partnerships
• Customer-centric approach
• Business case development skills
• Experience with product launches, refinements, and iterations
• Ability to gather and analyze client insights

Responsibilities

• Shape the claims product platform vision with customer-centricity.
• Develop business cases for further investment, including assessment of potential revenue, implied investment, and KPIs.
• Collaborate with and manage internal stakeholders (e.g., business leaders, IT) to regularly gather feedback and refine the future of the product.
• Collaborate with external stakeholders (e.g., customers, vendors, suppliers) to identify customer requirements and assess impacts to other data, systems, products, services, and compare costs and benefits alongside available technologies and processes.
• Scope the minimum viable product considering existing resource constraints and sustained product development.
• Build product backlog and prioritize it based on iterative business value.
• Lead the development and execution of product launches, refinements, and iterations.
• Manage client insights to understand evolving needs, preferences, and behaviors, using this data to enhance the user experience and influence positive outcomes.

Application Instructions

• Candidates within 2 hours of Boston, Braintree MA, Windsor CT, or Minneapolis MN offices are preferred.
• Apply Now (Link not provided)

Company Information

• Company: Voya
• Purpose: To fight for everyone’s opportunity for a better financial future.
• Culture: A work environment where differences are valued and intentionally pursued. Employees are encouraged to bring their whole selves to work.