Manager, Client Solutions
Pacific LifeSalary not specified
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Insurance, Health InsuranceIndustries
Requirements
Candidates should possess a deep understanding of the Health Solutions industry, specifically encompassing Absence Management, STD and LTD, and Voluntary Benefits, along with a strong understanding of the supporting technology and operations required to succeed in the claims space. They must have knowledge of the current technology vendor landscape, the ability to manage interdependencies across the organization, and experience with product launches, refinements, and iterations. Furthermore, candidates need to demonstrate customer-centricity, business case development skills, and the ability to build and manage strategic partnerships.
Responsibilities
The Product Director, Workplace Solutions will shape the claims product platform vision with customer-centricity, develop business cases for further investment, and collaborate with internal and external stakeholders to gather feedback and refine the product roadmap. They will also scope the minimum viable product, build and prioritize the product backlog, lead product launches and iterations, and manage client insights to understand evolving needs and enhance the user experience.
Skills
Health Solutions industry knowledge
Absence Management
STD and LTD
Voluntary Benefits
Technology understanding (front, middle, back-end)
Vendor landscape knowledge
Strategic partnership management
Customer-centric approach
Business case development
Product launch and iteration
Client insights analysis
Stakeholder collaboration
Voya Financial
Provides financial services and retirement solutions
About Voya Financial
Voya Financial offers a range of financial services, including retirement plans, investment management, and insurance products, to help individuals and businesses achieve financial wellness. Their services cater to individuals seeking retirement planning, employers looking to enhance employee benefits, and institutions needing tailored investment management. Voya stands out from competitors through its commitment to inclusiveness and corporate responsibility, which helps attract clients and talent. The company's goal is to build long-term relationships with clients, ensuring they achieve financial confidence and a fulfilling life.
Key Metrics
New York City, New YorkHeadquarters
2014Year Founded
IPOCompany Stage
Fintech, Financial ServicesIndustries
5,001-10,000Employees