Writer

Product & technical enablement program manager

San Francisco, California, United States

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
AI & Machine Learning, Enterprise Software, Consumer SoftwareIndustries

Requirements

Candidates should have over 5 years of experience in enablement, product management, product marketing, GTM strategy, Pre Sales, or Post Sales. A proven track record of architecting and executing successful enablement programs that deliver measurable impact is essential. Familiarity with high-growth startups is a plus. Skills required include fluency in AI, advanced proficiency in prompt engineering, and familiarity with integrations, APIs, automation, and data. Strong project management, organizational, communication, and interpersonal skills are necessary, along with the ability to create and deliver engaging enablement content and proficiency in sales enablement tools and platforms. Mastery of Slack is an added advantage.

Responsibilities

The Product & Technical Enablement Program Manager will implement a best-in-class program to deliver measurable impact across all tiers of the Kirkpatrick Model and report KPIs to GTM Leadership. They will serve as the organization's expert on product strategy, ensuring Sales and Solutions teams are informed about emerging products. The role involves measuring AE demo acumen, providing data on product proficiency, and owning KPIs for new hire product acumen. They will develop a roadmap for product enablement on new releases and collaborate with stakeholders to ensure alignment and effectiveness of enablement programs, while regularly reporting on program impact and recommending continuous improvements.

Skills

Product Enablement
Program Management
Sales Enablement
Product Strategy
Demo Development
Data Analysis
Kirkpatrick Model
Sales
Customer Success
Solutions Architecture
Product Management
Product Marketing
GTM Ops

Writer

AI platform for business process optimization

About Writer

Writer.com provides a platform that uses artificial intelligence to enhance business processes for various clients, including major companies. The platform integrates Large Language Models (LLMs), Natural Language Processing (NLP), and Machine Learning (ML) to tailor AI solutions to a client's specific brand and knowledge. LLMs generate human-like text, NLP helps computers understand human language, and ML enables learning from data. Writer's platform is built on secure, enterprise-grade LLMs called Palmyra, which are designed to be open and transparent, ensuring that client data is never used for training. This allows clients to self-host the models, giving them control and visibility over their data. The platform assists businesses in speeding up processes and generating customized outputs, such as summaries and insights, while adhering to legal and brand guidelines. Writer.com operates on a subscription-based model, where clients pay a recurring fee for access to its features.

Key Metrics

San Francisco, CaliforniaHeadquarters
2020Year Founded
$317.1MTotal Funding
SERIES_CCompany Stage
Data & Analytics, Enterprise Software, AI & Machine LearningIndustries
1,001-5,000Employees

Benefits

Generous Paid Time Off
Medical Insurance
Dental Insurance
Vision Insurance
Paid Parental Leave
Fertility Treatment Support
Family Planning Benefits
Health Savings Account/Flexible Spending Account
Home Office Stipend
Phone/Internet Stipend
Wellness Program
Company Equity
Stock Options
401(k) Retirement Plan
401(k) Company Match

Risks

Increased competition from Logic, offering similar AI integration services.
Google's Gemini AI integration in Workspace could overshadow Writer's offerings.
High investor expectations may strain Writer's resources and focus.

Differentiation

Writer's Palmyra Creative model addresses the 'sameness problem' in AI-generated content.
Writer offers a secure, enterprise-grade platform with self-hosted LLMs for client control.
Writer integrates AI with brand-specific knowledge, enhancing business process customization.

Upsides

Writer raised $200M in Series C funding, boosting its enterprise AI leadership.
Growing demand for AI-driven content personalization aligns with Writer's offerings.
Writer's orchestrator agents enhance AI integration, appealing to enterprise clients.

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