Product Analytics Manager at Achievers

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, HR Tech, SaaSIndustries

Requirements

3–6 years in product analytics, growth analytics, or similar roles—ideally within HR-tech, rewards platforms, or B2B2C environments
Proficiency in SQL and experience with Amplitude (or similar platforms like Mixpanel, Heap)
Demonstrated ability to collaborate cross-functionally with Product, Engineering, and Customer Success—turning data into product and client-focused insights
Experience with A/B testing, funnel optimization, retention analysis, and experimentation
Strong storytelling skills—able to deliver complex data insights clearly and persuasively across technical and non-technical audiences
Bonus: familiarity with HR-related metrics (e.g., recognition frequency, redemption ROI), client usage patterns, or success outcome reporting

Responsibilities

Own analytics across our rewards & recognition platform, focusing on both enterprise adoption and individual teams/users
Partner with Product, Engineering, and Customer Success to define metrics, track performance, and deliver insights relevant at multiple layers—use data to inform decisions that drive client satisfaction, product adoption, and platform usage
Craft comprehensive analytics flows, mapping user journeys from login to recognition to reward redemption and others
Leverage Amplitude for funnel analysis, retention tracking, cohort segmentation, and user behavior insights
Develop self-serve dashboards and reports (via Amplitude, Tableau, Looker, or internal BI tools) that monitor key metrics such as adoption trends, identify churn risks, and surface upsell opportunities
Lead event tracking implementation and validation, coordinating with Engineering to ensure data consistency and scalability
Maintain clear documentation and quality checks on analytics infrastructure and metric definitions

Skills

Key technologies and capabilities for this role

AmplitudeFunnel AnalysisRetention TrackingCohort SegmentationUser Journey MappingProduct MetricsAnalytics Flows

Questions & Answers

Common questions about this position

What experience level is required for the Product Analytics Manager role?

The role requires 3–6 years in product analytics, growth analytics, or similar roles, ideally within HR-tech, rewards platforms, or B2B2C environments.

What technical skills are needed for this position?

Proficiency in SQL and experience with Amplitude (or similar platforms like Mixpanel, Heap) are required, along with skills in A/B testing, funnel optimization, retention analysis, and experimentation.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What kind of company culture can I expect at Achievers?

Achievers fosters an inclusive, diverse, and equitable workplace that values unique perspectives, individuality, collaboration, experimentation, autonomy, and meaningful recognition.

Achievers

Employee engagement and recognition solutions provider

About Achievers

Achievers provides employee engagement and recognition solutions through its Employee Success Platform. This platform uses data science to offer insights into employee engagement and performance, featuring tools like "Recognize" for employee recognition, "Listen" for real-time feedback, and "Connections" to enhance collaboration. Achievers operates on a subscription model, allowing companies to access its tools and services, which also include consulting and training. The company aims to create workplaces where employees feel valued and motivated, ultimately improving overall business performance.

Toronto, CanadaHeadquarters

2002Year Founded

$38.3MTotal Funding

DEBTCompany Stage

Data & Analytics, Enterprise Software, EducationIndustries

501-1,000Employees

Benefits

Health Insurance

Life Insurance

401(k) Company Match

Unlimited Paid Time Off

Employee and Family Assistance Program

Professional Development Budget

Hybrid Work Options

Risks

Rapid AI integration may introduce biases or errors in employee recognition processes.

Economic uncertainties could lead to budget cuts affecting Achievers' subscription revenue model.

Increased competition from other cloud-based HR solutions may challenge Achievers' market position.

Differentiation

Achievers offers a true cloud-based Employee Success Platform for global employee engagement.

The platform includes AI-driven tools like Inclusion Coach for unbiased employee recognition.

Achievers' proprietary Belonging Model fosters inclusive work environments and workplace belonging.

Upsides

Achievers' integration with Google Cloud Marketplace enhances deployment and management for global customers.

Strategic partnerships, like with Microsoft Viva, expand Achievers' HR platform capabilities.

Growing demand for AI-driven HR solutions boosts Achievers' market potential and innovation.

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Product Analytics Manager at Achievers

Requirements

Responsibilities

Skills

Questions & Answers

Achievers

About Achievers

Benefits

Health Insurance

Life Insurance

401(k) Company Match

Unlimited Paid Time Off

Employee and Family Assistance Program

Professional Development Budget

Hybrid Work Options

Risks

Rapid AI integration may introduce biases or errors in employee recognition processes.

Economic uncertainties could lead to budget cuts affecting Achievers' subscription revenue model.

Increased competition from other cloud-based HR solutions may challenge Achievers' market position.

Differentiation

Achievers offers a true cloud-based Employee Success Platform for global employee engagement.

The platform includes AI-driven tools like Inclusion Coach for unbiased employee recognition.

Achievers' proprietary Belonging Model fosters inclusive work environments and workplace belonging.

Upsides

Achievers' integration with Google Cloud Marketplace enhances deployment and management for global customers.

Strategic partnerships, like with Microsoft Viva, expand Achievers' HR platform capabilities.

Growing demand for AI-driven HR solutions boosts Achievers' market potential and innovation.

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