Data Analyst - Product
Kraken$110,000 - $176,000/year
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, HR Tech, SaaSIndustries
Requirements
- 3–6 years in product analytics, growth analytics, or similar roles—ideally within HR-tech, rewards platforms, or B2B2C environments
- Proficiency in SQL and experience with Amplitude (or similar platforms like Mixpanel, Heap)
- Demonstrated ability to collaborate cross-functionally with Product, Engineering, and Customer Success—turning data into product and client-focused insights
- Experience with A/B testing, funnel optimization, retention analysis, and experimentation
- Strong storytelling skills—able to deliver complex data insights clearly and persuasively across technical and non-technical audiences
- Bonus: familiarity with HR-related metrics (e.g., recognition frequency, redemption ROI), client usage patterns, or success outcome reporting
Responsibilities
- Own analytics across our rewards & recognition platform, focusing on both enterprise adoption and individual teams/users
- Partner with Product, Engineering, and Customer Success to define metrics, track performance, and deliver insights relevant at multiple layers—use data to inform decisions that drive client satisfaction, product adoption, and platform usage
- Craft comprehensive analytics flows, mapping user journeys from login to recognition to reward redemption and others
- Leverage Amplitude for funnel analysis, retention tracking, cohort segmentation, and user behavior insights
- Develop self-serve dashboards and reports (via Amplitude, Tableau, Looker, or internal BI tools) that monitor key metrics such as adoption trends, identify churn risks, and surface upsell opportunities
- Lead event tracking implementation and validation, coordinating with Engineering to ensure data consistency and scalability
- Maintain clear documentation and quality checks on analytics infrastructure and metric definitions
Skills
Amplitude
Funnel Analysis
Retention Tracking
Cohort Segmentation
User Journey Mapping
Product Metrics
Analytics Flows
Achievers
Employee engagement and recognition solutions provider
About Achievers
Achievers provides employee engagement and recognition solutions through its Employee Success Platform. This platform uses data science to offer insights into employee engagement and performance, featuring tools like "Recognize" for employee recognition, "Listen" for real-time feedback, and "Connections" to enhance collaboration. Achievers operates on a subscription model, allowing companies to access its tools and services, which also include consulting and training. The company aims to create workplaces where employees feel valued and motivated, ultimately improving overall business performance.
Toronto, CanadaHeadquarters
2002Year Founded
$38.3MTotal Funding
DEBTCompany Stage
Data & Analytics, Enterprise Software, EducationIndustries
501-1,000Employees
Benefits
Health Insurance
Life Insurance
401(k) Company Match
Unlimited Paid Time Off
Employee and Family Assistance Program
Professional Development Budget
Hybrid Work Options
Risks
Rapid AI integration may introduce biases or errors in employee recognition processes.
Economic uncertainties could lead to budget cuts affecting Achievers' subscription revenue model.
Increased competition from other cloud-based HR solutions may challenge Achievers' market position.
Differentiation
Achievers offers a true cloud-based Employee Success Platform for global employee engagement.
The platform includes AI-driven tools like Inclusion Coach for unbiased employee recognition.
Achievers' proprietary Belonging Model fosters inclusive work environments and workplace belonging.
Upsides
Achievers' integration with Google Cloud Marketplace enhances deployment and management for global customers.
Strategic partnerships, like with Microsoft Viva, expand Achievers' HR platform capabilities.
Growing demand for AI-driven HR solutions boosts Achievers' market potential and innovation.
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