Process Excellence & Knowledge Management Lead at MBTA

Bolton, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

NoVisa

Defense, ManufacturingIndustries

Requirements

Level 3 (NVQ) or equivalent apprenticeship AND Formal further education certificate to HNC (Level 3) or equivalent in a relevant subject OR BEng in relevant Engineering or Science Degree
Passion for Continuous Improvement
Working in or supporting operations in a fast-paced environment

Responsibilities

Promote and deliver Knowledge Management initiatives across MBDA Manufacturing UK
Removal of inefficiencies from manufacturing processes
Leading the development and implementation of collaborative systems of work, promoting excellent behaviours across functions and business units
Cross functional interaction to ensure necessary standards of work are maintained in accordance with the demands of the wider Manufacturing UK business
Responsible for process confirmation that all deployed resource (within the relevant skill pool) are working in accordance with the requirements set by the MBDA policies and procedures
Reduce defective issues within the business which include concessions, rework and non-conformances using a structured approach (8D / PDCA / DMAIC, etc)
Quality Defect Report engagement and resolution
Create and maintain the foundation for standard work for business processes, and facilitate improvement activities within the manufacturing facility
Assess the ramifications of the self-audit process and recommend/support remedial and corrective actions in proportion to the level of business risk
Responsible for the maintenance of functional excellence within the relevant skill pool
Working closely with CI teams to ensure improvement initiatives adhere to process or confirm when the process needs change
Support production in the delivery of missile systems to UK & international customers, leading and supporting process investigations
Promote collaborative working between functional disciplines to increase productivity
Liaise with other functions within MBDA to ensure they are fully aware of all governance activities
Provide leadership, direction and support across production at all levels of the organisation
Produce UK-wide metrics

Skills

Key technologies and capabilities for this role

Process ExcellenceKnowledge ManagementProcess InvestigationsManufacturingProblem SolvingGovernance

Questions & Answers

Common questions about this position

What is the salary for the Process Excellence & Knowledge Management Lead role?

The salary is circa £50,000, depending on experience.

What is the work arrangement or location policy for this position?

The role is based in Bolton with dynamic (hybrid) working, requiring 4-5 days per week on-site due to workload classification.

What skills or experience are required for this role?

The role requires motivation by governance and a collaborative approach to problem solving, experience in process investigations, knowledge management, and cross-functional interaction to promote productivity and reduce inefficiencies.

What benefits are offered for this position?

Benefits include a company bonus up to £2,500, pension with up to 14% total contribution, paid overtime opportunities, flexi leave up to 15 additional days, flexible working, enhanced parental leave, and site facilities like subsidised meals and free car parking.

What makes a strong candidate for this role?

A strong candidate is motivated by governance and collaborative problem-solving to boost productivity and cut costs, with the ability to lead process improvements, knowledge management initiatives, and cross-functional collaboration within manufacturing.

MBTA

Public transit services in Greater Boston

About MBTA

The Massachusetts Bay Transportation Authority (MBTA) offers public transit services in the Greater Boston area, including subways, buses, commuter rails, and ferries. It generates revenue through fare collection, providing various products like single-ride tickets, monthly passes, and the CharlieCard for convenient payment. The MBTA stands out by offering a comprehensive range of transit options and continually improving service quality and accessibility. Its goal is to enhance the customer experience while serving the transportation needs of the community.

Boston, MassachusettsHeadquarters

1964Year Founded

VENTURE_UNKNOWNCompany Stage

Automotive & Transportation, Government & Public SectorIndustries

1,001-5,000Employees