Process Excellence & Knowledge Management Lead at MBTA

Bolton, England, United Kingdom

MBTA Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
NoVisa
Defense, ManufacturingIndustries

Requirements

  • Level 3 (NVQ) or equivalent apprenticeship AND Formal further education certificate to HNC (Level 3) or equivalent in a relevant subject OR BEng in relevant Engineering or Science Degree
  • Passion for Continuous Improvement
  • Working in or supporting operations in a fast-paced environment

Responsibilities

  • Promote and deliver Knowledge Management initiatives across MBDA Manufacturing UK
  • Removal of inefficiencies from manufacturing processes
  • Leading the development and implementation of collaborative systems of work, promoting excellent behaviours across functions and business units
  • Cross functional interaction to ensure necessary standards of work are maintained in accordance with the demands of the wider Manufacturing UK business
  • Responsible for process confirmation that all deployed resource (within the relevant skill pool) are working in accordance with the requirements set by the MBDA policies and procedures
  • Reduce defective issues within the business which include concessions, rework and non-conformances using a structured approach (8D / PDCA / DMAIC, etc)
  • Quality Defect Report engagement and resolution
  • Create and maintain the foundation for standard work for business processes, and facilitate improvement activities within the manufacturing facility
  • Assess the ramifications of the self-audit process and recommend/support remedial and corrective actions in proportion to the level of business risk
  • Responsible for the maintenance of functional excellence within the relevant skill pool
  • Working closely with CI teams to ensure improvement initiatives adhere to process or confirm when the process needs change
  • Support production in the delivery of missile systems to UK & international customers, leading and supporting process investigations
  • Promote collaborative working between functional disciplines to increase productivity
  • Liaise with other functions within MBDA to ensure they are fully aware of all governance activities
  • Provide leadership, direction and support across production at all levels of the organisation
  • Produce UK-wide metrics

Skills

Process Excellence
Knowledge Management
Process Investigations
Manufacturing
Problem Solving
Governance

MBTA

Public transit services in Greater Boston

About MBTA

The Massachusetts Bay Transportation Authority (MBTA) offers public transit services in the Greater Boston area, including subways, buses, commuter rails, and ferries. It generates revenue through fare collection, providing various products like single-ride tickets, monthly passes, and the CharlieCard for convenient payment. The MBTA stands out by offering a comprehensive range of transit options and continually improving service quality and accessibility. Its goal is to enhance the customer experience while serving the transportation needs of the community.

Boston, MassachusettsHeadquarters
1964Year Founded
VENTURE_UNKNOWNCompany Stage
Automotive & Transportation, Government & Public SectorIndustries
1,001-5,000Employees

Benefits

Health insurance
Life insurance
Long-term disability insurance
Dental and vision insurance
Paid vacation, sick time, and holidays
Flexible spending accounts
Retirement plans

Risks

Accessibility concerns with Green Line 'supercars' may lead to public dissatisfaction.
'MBTA Go' app could face technical issues affecting user satisfaction.
North Station bridge project may encounter construction delays or budget overruns.

Differentiation

MBTA offers a comprehensive range of transit services in Greater Boston.
The agency provides specialized passes for flexible and convenient travel options.
MBTA's CharlieCard system simplifies fare payment for frequent commuters.

Upsides

Federal funding supports infrastructure projects like the North Station bridge replacement.
The 'Tap to Ride' system modernizes and streamlines fare collection processes.
NextGen Bus Navigation Pilot Program aims to improve bus route efficiency.

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