MBTA

Public transit services in Greater Boston

Boston, Massachusetts, United States

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About MBTA

The Massachusetts Bay Transportation Authority (MBTA) offers public transit services in the Greater Boston area, including subways, buses, commuter rails, and ferries. It generates revenue through fare collection, providing various products like single-ride tickets, monthly passes, and the CharlieCard for convenient payment. The MBTA stands out by offering a comprehensive range of transit options and continually improving service quality and accessibility. Its goal is to enhance the customer experience while serving the transportation needs of the community.

Boston, MassachusettsHeadquarters
1964Year Founded
VENTURE_UNKNOWNCompany Stage
Automotive & Transportation, Government & Public SectorIndustries
1,001-5,000Employees

Benefits

Health insurance
Life insurance
Long-term disability insurance
Dental and vision insurance
Paid vacation, sick time, and holidays
Flexible spending accounts
Retirement plans

Risks

Accessibility concerns with Green Line 'supercars' may lead to public dissatisfaction.
'MBTA Go' app could face technical issues affecting user satisfaction.
North Station bridge project may encounter construction delays or budget overruns.

Differentiation

MBTA offers a comprehensive range of transit services in Greater Boston.
The agency provides specialized passes for flexible and convenient travel options.
MBTA's CharlieCard system simplifies fare payment for frequent commuters.

Upsides

Federal funding supports infrastructure projects like the North Station bridge replacement.
The 'Tap to Ride' system modernizes and streamlines fare collection processes.
NextGen Bus Navigation Pilot Program aims to improve bus route efficiency.

Remote Jobs at MBTA

Boston
Remote

Sr. Director of Product Management

MBTA
Salary not specified
  • Full Time
  • Expert & Leadership (9+ years)