Principal Software Development Engineer, Engineering Excellence at Highspot

Seattle, Washington, United States

Highspot Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
TechnologyIndustries

Requirements

  • 15+ years of experience in software or infrastructure engineering, with at least 5 years focused on platform engineering or cloud infrastructure at scale
  • Proven success designing and operating internal developer platforms in AWS and/or Azure environments
  • Expert-level experience with Kubernetes, including provisioning, cluster lifecycle management, workload orchestration, and multi-tenant design
  • Strong expertise in Terraform, GitOps tools (e.g., ArgoCD), and CI/CD systems (e.g., GitHub Actions, Spinnaker)
  • Deep understanding of cloud networking, IAM, service meshes, and container orchestration at scale
  • Familiar with the CNCF landscape and how to leverage open-source tools to solve platform problems
  • Passion for developer experience, thinking about tooling, abstraction, reliability, and feedback loops as core parts of platform success
  • Track record of technical leadership, mentoring, and influencing engineering culture at a large scale
  • Bachelor's or Master’s in Computer Science or related discipline, or equivalent practical experience

Responsibilities

  • Design and build scalable platform capabilities that empower engineering teams to ship features reliably, securely, and quickly
  • Create and maintain developer-facing tools and paved paths (e.g., CI/CD pipelines, Kubernetes platforms, observability stacks, secrets management)
  • Implement Infrastructure-as-Code and GitOps patterns to promote consistency, automation, and compliance across environments
  • Collaborate with product, security, and compliance stakeholders to build platform services that meet SLAs and governance standards
  • Drive efforts to standardize and simplify infrastructure across cloud environments (AWS, Azure), enabling secure multi-cloud operation
  • Lead incident response, reliability engineering, and observability improvements that ensure platform uptime and performance
  • Act as a technical mentor and thought leader, guiding teams on infrastructure architecture, platform adoption, and best practices
  • Define and execute on a strategic roadmap to evolve the internal platform in line with company growth and technology direction

Skills

Kubernetes
AWS
Azure
CI/CD
Infrastructure as Code
GitOps
Observability
Secrets Management

Highspot

AI-powered sales enablement platform

About Highspot

Highspot provides a sales enablement platform that helps sales teams improve their productivity and efficiency. Its main product, Highspot Copilot, is an AI-powered digital assistant that delivers the right content to sales representatives at the right time, enhancing their ability to engage and convert potential buyers. The platform supports sales teams by managing sales content, preparing reps for different selling scenarios, and facilitating personalized interactions through digital sales rooms. Highspot also includes features for onboarding and training sales reps, ensuring they are well-prepared for real-world situations. Unlike many competitors, Highspot focuses on driving measurable outcomes such as increased win rates and reduced ramp time for sales reps. The goal of Highspot is to empower sales teams to close deals more effectively and generate higher revenue.

Seattle, WashingtonHeadquarters
2012Year Founded
$625.1MTotal Funding
SERIES_FCompany Stage
Enterprise Software, AI & Machine LearningIndustries
1,001-5,000Employees

Benefits

Medical, dental, vision, disability, & life benefits
Group Retirement Savings Plan (RRSP)
Matching employer contributions (DPSP) with immediate vesting
3 Weeks of Paid Vacation
Generous Holiday Schedule
Quarterly Recharge Fridays
Flexible work schedules
Professional development opportunities
Discounted ClassPass membership
Access to coaches & therapists
2 Volunteer days per year

Risks

Highspot faces competition from larger rivals like Salesforce and Oracle.
Recent layoffs may impact Highspot's operational efficiency and innovation.
Reliance on AI technologies exposes Highspot to data privacy and ethics concerns.

Differentiation

Highspot offers a unified sales enablement platform with AI-driven features.
The platform integrates content management, training, and engagement intelligence for sales teams.
Highspot Copilot enhances sales productivity with AI-powered digital assistance.

Upsides

Highspot is recognized as a leader in the Forrester Wave report Q3 2024.
The partnership with Krisp enhances voice productivity in remote sales environments.
Highspot's Meeting Intelligence improves real-world coaching for better sales outcomes.

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