[Remote] Staff Cloud Platform Engineer at Included Health

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, SoftwareIndustries

Requirements

8+ years of strong software engineering fundamentals with significant experience in cloud infrastructure or platform engineering
Proven ability to lead cross-functional technical initiatives and influence architectural decisions across teams
Deep experience with AWS & GCP, Kubernetes, Gitops, Terraform (or other infrastructure-as-code frameworks), and modern observability stacks (Grafana etc)
Strong understanding of distributed systems, reliability engineering, and cost optimization best practices
Track record of mentoring and leveling up engineering teams through process and tooling improvements (on-call, CI/CD, monitoring, incident management etc.)
Proficiency in one or more of: Go, Python, or similar languages

Responsibilities

Lead the design, development, and evolution of Included Health’s cloud infrastructure, driving improvements in scalability, cost efficiency, and resilience
Partner across engineering teams to deliver cross-cutting infrastructure initiatives spanning containerization, observability, and data services
Drive modernization and standardization of platform patterns to simplify development and deployment workflows
Mentor and guide engineers across the team, fostering technical excellence and operational maturity
Influence the architectural direction for high-impact projects, balancing deep technical rigor with pragmatic delivery
Collaborate closely with product, data, and infrastructure partners on initiatives such as AI platform enablement and data warehouse evolution

Skills

Key technologies and capabilities for this role

Cloud InfrastructureScalabilityObservabilityCost EfficiencyContainerizationData ServicesSoftware EngineeringTechnical LeadershipMentoringPlatform StrategyArchitectureDevOps

Questions & Answers

Common questions about this position

What is the salary range for this Staff Cloud Platform Engineer position?

The base salary target ranges for new hires in the United States are Zone A: $174,320-$246,230; Zone B: $191,752-$270,853; Zone C: $209,184-$295,476; Zone D: $226,616-$288,938, plus equity and benefits.

Is this position remote or does it require office work?

This information is not specified in the job description.

What technical skills are required for this role?

Candidates need 8+ years of software engineering with deep experience in AWS & GCP, Kubernetes, Gitops, Terraform (or other IaC), modern observability stacks like Grafana, and proficiency in Go, Python, or similar.

What is the team structure like for the Cloud Platform team?

It's a lean team with a growing footprint, where the Staff Engineer will provide technical leadership, mentor engineers, and drive cross-functional initiatives underpinning all of engineering.

What makes a strong candidate for this Staff Cloud Platform Engineer role?

A strong candidate has a proven track record of leading cross-functional initiatives, mentoring teams, deep cloud expertise, and passion for building reliable, developer-friendly platforms that boost productivity.

Included Health

Healthcare advocacy and specialized care services

About Included Health

Included Health focuses on enhancing the healthcare experience for individuals who often face challenges in accessing quality care. The company provides a variety of services, including primary care, behavioral health, and virtual care, ensuring that members receive timely and appropriate treatment. Their model emphasizes 24/7 on-demand care with a diverse group of providers, allowing for personalized support tailored to complex health needs. Unlike many competitors, Included Health prioritizes underserved populations and partners with employers and consultants to deliver comprehensive healthcare solutions that not only improve health outcomes but also help reduce costs. The ultimate goal of Included Health is to make quality healthcare accessible and understandable for everyone, particularly those who have been overlooked by traditional healthcare systems.

San Francisco, CaliforniaHeadquarters

2020Year Founded

$337.5MTotal Funding

GROWTH_EQUITY_VCCompany Stage

HealthcareIndustries

51-200Employees

Benefits

Along with comprehensive medical, dental and vision plans; all employee spouses and children can access Included Health services at no cost. For time off, take it when you need it with our unaccrued discretionary time off for all exempt employees.

Risks

Competition from Teladoc and Amwell threatens market share.

Post-merger integration challenges could affect service delivery.

Regulatory scrutiny on telehealth may impact operational flexibility.

Differentiation

Included Health offers integrated primary and behavioral health services.

They provide 24/7 on-demand care with diverse providers.

Their data-driven approach enhances healthcare outcomes and reduces costs.

Upsides

Rising demand for telehealth boosts Included Health's virtual care services.

Employers investing in healthcare benefits expand Included Health's client base.

Value-based care models align with Included Health's focus on outcomes.

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