Lead Product Designer
AffiniPaySalary not specified
Full Time
Expert & Leadership (9+ years)
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Customer Communications, Business Intelligence, SaaSIndustries
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What experience level is required for the Principal Product Designer role?
The role requires 10+ years of experience in product design, with a proven track record of designing and shipping high-quality digital products end-to-end, plus experience operating at a Principal or Staff level.
What are the key skills needed for this position?
Candidates need deep craft expertise in interaction and visual design, a strong portfolio showing design systems thinking, user-centered design, and executional excellence, plus strong strategic thinking abilities.
Is this role remote or based in a specific location?
The job title specifies San Francisco, and the company has an office there, but specific remote or location policies are not detailed.
What is the company culture like at Aircall?
Aircall values customer obsession, continuous learning, open collaboration, taking ownership, and making smart decisions with speed and precision in a fast-paced, team-driven environment where curiosity, trust, and impact matter.
What makes a strong candidate for this Principal Product Designer role?
A strong candidate has 10+ years in product design at Principal or Staff level, a portfolio showcasing design systems, user-centered design, and cross-functional influence, plus experience solving complex problems collaboratively.
Aircall
Cloud-based phone system for businesses
About Aircall
Aircall provides a cloud-based phone system that helps businesses manage their voice communications effectively. The platform includes features such as call monitoring, call routing, and the ability to sync data with other business tools like Customer Relationship Management (CRM) systems and helpdesks. It is designed for small to medium-sized businesses (SMBs) and enterprises that need a scalable solution for handling a high volume of calls. Aircall operates on a subscription-based model, where clients pay a recurring fee based on the number of users and features they need. This model allows for continuous updates and support. Additionally, Aircall has an app marketplace where third-party developers can create integrations, enhancing the platform's functionality and providing extra revenue opportunities. The goal of Aircall is to streamline communication for businesses and improve their operational efficiency.
New York City, New YorkHeadquarters
2014Year Founded
$219.4MTotal Funding
SERIES_DCompany Stage
Consumer Software, Enterprise SoftwareIndustries
501-1,000Employees
Benefits
Food Allowance
Snacks & Drinks
Medical Insurance
Competitive Salary
Flexible remote policy
Retirement Savings Plan
Outings & Events
Fitness Fund
Commuter Benefits
Referral Bonus
Risks
Emerging AI-driven platforms may surpass Aircall's current feature set, threatening market share.
Economic downturns could reduce SMB spending on communication tools, impacting revenue.
Privacy regulations in the EU may increase compliance costs for Aircall.
Differentiation
Aircall offers seamless integration with CRM and helpdesk tools for efficient communication.
The platform supports multilingual capabilities, enhancing global reach and customer service.
Aircall's subscription model provides steady revenue and continuous updates for users.
Upsides
Growing demand for AI-driven customer service solutions aligns with Aircall's offerings.
The rise of remote work increases the need for cloud-based communication tools like Aircall.
Projected growth in cloud telephony services presents expansion opportunities for Aircall.
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