Designer/Researcher, Senior
NavaSalary not specified
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, SaaS, Home ServicesIndustries
Requirements
- Experience as a Senior Product Designer, particularly in platform experiences, integrations, or developer tools
- Ability to define and drive UX strategy in partnership with Product Management and cross-functional peers
- Proficiency in conducting and synthesizing qualitative and quantitative research to uncover insights
- Skills in designing scalable, end-to-end experiences using customer research, wireframes, flows, prototypes, and detailed specs
- Strong collaboration skills with Product Managers, Engineers, content designers, design systems, and team peers
- Deep user understanding to identify pain points, opportunities, and validate ideas through research and testing
- Ability to work in a decentralized design model, leading efforts alongside cross-functional partners
- Location eligibility: Canada (remote-first role)
Responsibilities
- Define and drive UX strategy in close partnership with Product Management and cross-functional peers
- Conduct and synthesize qualitative and quantitative research to uncover insights and guide decision-making
- Design scalable, end-to-end experiences using customer research, wireframes, flows, prototypes, and detailed specs
- Collaborate with Product and Engineering leaders in Platforms & Partnerships
- Shape and grow Jobber’s product ecosystem by filling key non-core product gaps, focusing on third-party software integrations, developer experiences, and software solutions for strategic partnerships
- Design best-in-class experiences for app integrations, the store, and third-party supply catalog partnerships
- Drive consistency across the product while unlocking new opportunities to deliver value to customers
- Ensure cohesive, high-quality product through collaboration with content designers, design systems, and peers
- Contribute to the long-term vision of the Platforms & Partnerships group, impacting home service professionals
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a remote position?
Yes, this is a remote-first role that can be held across Canada.
What is the salary range for this Senior Product Designer role?
This information is not specified in the job description.
What are the key responsibilities of this role?
You'll collaborate with Product Managers and Engineers to design best-in-class experiences for app integrations, the store, and third-party supply catalog partnerships, driving consistency across the product.
What is the company culture like at Jobber?
Jobber's culture emphasizes transparency, inclusivity, collaboration, and innovation, and has been recognized by Great Place to Work and Canada’s Most Admired Corporate Cultures.
What kind of experience makes a strong candidate for this position?
Strong candidates will have product design experience in building scalable designs for integrations, developer experiences, and partnerships, with the ability to lead design efforts in a decentralized team alongside cross-functional partners.
Jobber
SaaS platform for home service management
About Jobber
Jobber provides software solutions tailored for home service businesses, helping them manage operations like quoting, scheduling, invoicing, and payment collection. The platform operates on a subscription model, allowing small to medium-sized businesses in industries such as cleaning, landscaping, plumbing, and HVAC to access its features for a recurring fee. Jobber simplifies the management process, making it easier for businesses to serve their customers. It includes a mobile app and offers unlimited one-on-one support, along with resources like salary reports to assist in hiring. Jobber's goal is to enhance the efficiency and effectiveness of home service businesses.
Edmonton, CanadaHeadquarters
2011Year Founded
$180.7MTotal Funding
SERIES_DCompany Stage
Consumer Software, Enterprise SoftwareIndustries
501-1,000Employees
Benefits
Health Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Paid Sick Leave
Parental Leave
Professional Development Budget
Wellness Program
Risks
Increased competition from AI-driven platforms may reduce Jobber's market share.
Economic fluctuations could impact small businesses' ability to afford Jobber's services.
Integration issues with third-party services may lead to customer dissatisfaction.
Differentiation
Jobber offers a comprehensive SaaS platform for home service businesses.
The platform integrates AI tools like Jobber Copilot for enhanced decision-making.
Jobber's subscription model includes features like quoting, scheduling, and invoicing.
Upsides
Jobber's AI-powered Copilot enhances business strategies and operations.
The partnership with Stripe offers embedded financial services for better cash flow management.
Jobber's new marketing tools help businesses grow through online reviews and campaigns.
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