Principal Platform Architect - Transportation and Logistics

Addison, Texas, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, Software, Cloud Services, Enterprise Software, Transportation, LogisticsIndustries

Requirements

Candidates should have experience as an Architect guiding customers through digital transformation, leading solutioning and scoping discussions, and driving strategic project delivery. A strong understanding of the ServiceNow platform, including instance strategy, technical governance, core data, and integrations, is essential. Experience engaging with senior stakeholders and advising on platform strategy is required. The role demands the ability to build strong relationships with customer technical and business leaders and collaborate effectively with go-to-market and delivery teams.

Responsibilities

The Principal Platform Architect will provide architectural guidance, technical governance, and best practices to customers, particularly on large and strategic accounts. They will align ServiceNow solutions with customer business strategies, bridge the gap between sales and execution, and contribute thought leadership on the ServiceNow platform. Responsibilities include ensuring customers leverage leading practices for instance strategy, technical governance, core data, and integrations, and guiding teams to deliver solutions based on a designed technical architecture for long-term success. The role involves interfacing with customer executives, platform owners, enterprise architects, and development teams to structure and implement solutions that accelerate platform adoption and improve customer outcomes.

Skills

Digital Transformation

Solutioning

Scoping

Technical Governance

Platform Strategy

Cloud Computing

Agile Methodologies

Stakeholder Management

Business Strategy Alignment

Technical Debt Reduction

Scalable Solutions

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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