Principal, IT Business Operations (Remote)

About CrowdStrike

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role

The IT Department at CrowdStrike is at the forefront of enabling our company's rapid growth and technological innovation. We're seeking an exceptional Principal, Business Operations lead to drive operational excellence and strategic initiatives across our IT organization. This leadership position will be instrumental in shaping how we scale our operations, optimize processes, and deliver world-class IT services to support CrowdStrike's mission.

What You’ll Do

• Architect and implement scalable operational frameworks across our global IT organization
• Partner with senior leadership to drive strategic initiatives and operational excellence
• Design and manage comprehensive OKR frameworks aligning team goals with company objectives
• Establish and maintain consistent operating rhythms, including status reports, business reviews, and planning sessions
• Drive data-driven decision making through KPI development, tracking, and analysis
• Lead process improvement initiatives to enhance operational efficiency and effectiveness
• Manage resource allocation and budget optimization across the IT organization

What You’ll Need

• Bachelor's degree in Business Administration, Operations Management, Engineering, or related field
• 15+ years of progressive experience in technology operations
• Proven experience in stakeholder management and executive communication
• Strong background in OKR methodology and implementation
• Demonstrated success in designing and implementing operating rhythms
• Excellence in performance measurement and metrics tracking
• Experience managing budgets and resources in a large-scale IT organization

Bonus Points

• Experience scaling operations in hyper-growth SaaS companies
• Management consulting background at top-tier firms
• Advanced expertise in automation and workflow optimization
• Experience with modern collaboration tools and Work-board
• Track record of implementing successful operating rhythms in high-growth environments

Benefits of Working at CrowdStrike

• Remote-friendly and flexible work culture
• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe

Equal Opportunity Employer

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orie