Director, Business Operations (Marketplace Growth)
JerrySalary not specified
Full Time
Expert & Leadership (9+ years)
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Cybersecurity, Information TechnologyIndustries
Requirements
Candidates must possess a Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field, coupled with over 15 years of progressive experience in technology operations. A strong background in OKR methodology, stakeholder management, executive communication, performance measurement, and budget/resource management in large IT organizations is essential. Experience scaling operations in hyper-growth SaaS companies, a management consulting background, and expertise in automation and workflow optimization are considered advantageous.
Responsibilities
The Principal, IT Business Operations will architect and implement scalable operational frameworks for the global IT organization, partnering with senior leadership to drive strategic initiatives and operational excellence. This role involves designing and managing OKR frameworks, establishing operating rhythms such as status reports and business reviews, and leading process improvement initiatives to enhance efficiency. Responsibilities also include driving data-driven decision-making through KPI development and tracking, and managing resource allocation and budget optimization across the IT organization.
Skills
IT Business Operations
Cybersecurity
AI-native platform
Operational Excellence
Strategic Initiatives
OKR frameworks
KPI development
Process Improvement
Resource Allocation
Budget Optimization
Crowdstrike
Cloud-native endpoint security solutions provider
About Crowdstrike
CrowdStrike specializes in cybersecurity, focusing on protecting businesses from cyber threats through cloud-native endpoint security solutions. Their main product, the Falcon platform, includes services like Falcon Pro, which replaces traditional antivirus with next-generation antivirus that integrates threat intelligence, Falcon Insight for endpoint detection and response, and Falcon Device Control to manage connected devices. Unlike many competitors, CrowdStrike's services are subscription-based, allowing clients to choose different levels of protection based on their needs. The company serves a diverse clientele, including many Fortune 100 companies, and is recognized as a leader in the cybersecurity field, known for its effectiveness in threat detection and response.
Austin, TexasHeadquarters
2011Year Founded
$468MTotal Funding
IPOCompany Stage
Enterprise Software, CybersecurityIndustries
5,001-10,000Employees
Benefits
Competitive Employee Stock Purchase Plan
Remote-friendly culture
Market leader in compensation and equity awards
Competitive vacation and flexible working arrangements
Comprehensive health benefits + 401k plan
Paid Parental Leave, including adoption
Wellness programs
Professional development and mentorship opportunities
Open offices have stocked kitchens, coffee, soda and treats
Risks
Increased competition from companies like Lumos could challenge CrowdStrike's market share.
Recovery from last year's outage may still affect customer trust and future sales.
Pressure to demonstrate ROI by 2025 could challenge CrowdStrike's financial transparency.
Differentiation
CrowdStrike's Falcon platform offers cloud-native endpoint security solutions, a key differentiator.
The company serves 44 of the Fortune 100, showcasing its strong market presence.
CrowdStrike's proactive threat hunting sets it apart in cybersecurity threat detection.
Upsides
Partnership with SonicWall opens new SMB market segment for CrowdStrike.
Recognition as a leader in ransomware prevention boosts CrowdStrike's market credibility.
Gamified learning initiatives help address cybersecurity skills gap, benefiting future talent pipeline.
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