Vonage

Director of Global Strategic Sourcing & Procurement

United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Cloud Communications, TelecommunicationsIndustries

Requirements

Candidates must possess a Bachelor's degree in Supply Chain, Business, Engineering, or a related field, with a Master's degree being preferred. A minimum of 10 years of progressive experience in strategic sourcing or procurement is required, including at least 5 years in a leadership or senior sourcing role. Extensive experience in sourcing or procurement leadership for IT, especially in cloud and SaaS environments, is essential. The role demands an in-depth understanding of licensing models, cloud economics, and subscription-based services, along with strong negotiation, stakeholder engagement, and vendor governance capabilities. Knowledge of IT security, compliance, and enterprise architecture is necessary, as is a proven track record in managing large-scale sourcing initiatives and supplier negotiations. A deep understanding of sourcing methodologies, total cost of ownership, and contract management, coupled with strong analytical and communication skills, is crucial. Proficiency in procurement systems like SAP Ariba, Coupa, Oracle, Graphite, or Ivalua, and Excel-based modeling, is required. Experience in global sourcing and managing international supplier relationships is preferred, as are certifications such as CPSM, CPP, or Lean Six Sigma.

Responsibilities

The Director of Global Strategic Sourcing & Procurement is responsible for developing and implementing comprehensive sourcing and procurement strategies aligned with corporate objectives, and leading category management strategies to deliver long-term value. This role involves driving procurement transformation initiatives, including digital tools, policy standardization, and process automation. The Director will build, lead, and mentor a high-performing sourcing and procurement team, establishing KPIs and performance metrics. Key duties include developing strong supplier relationships to meet quality, delivery, innovation, and cost objectives, overseeing contract lifecycle management, and evaluating, negotiating, and managing key supplier agreements and strategic partnerships. The role requires partnering with internal business units to align sourcing strategies with business needs and acting as a trusted advisor to executive stakeholders on market trends, cost drivers, and sourcing risks. Additionally, the Director will identify and execute cost-saving opportunities and implement robust risk assessment and supplier compliance programs.

Skills

Strategic Sourcing
Procurement
Supplier Management
Contract Negotiation
Category Management
Spend Analysis
Risk Management
Project Management
Cross-functional Leadership
Digital Tools
Process Automation
KPI Development

Vonage

Cloud-based communication services for businesses

About Vonage

Vonage provides cloud-based communication services to businesses of all sizes, from small startups to large enterprises. Its main offering is the Communications Platform as a Service (CPaaS), which allows companies to integrate voice, messaging, video, and data capabilities directly into their applications and processes. This integration helps businesses enhance customer engagement and streamline internal communications. Additionally, Vonage offers Unified Communications as a Service (UCaaS), which combines various communication tools into one platform, and Contact Center as a Service (CCaaS), which focuses on advanced customer service solutions. Unlike many competitors, Vonage operates on a subscription-based model, supplemented by usage-based fees, ensuring a steady income while allowing flexibility for clients. The goal of Vonage is to modernize communication infrastructure for businesses across various industries, improving their operational efficiency and customer service.

Holmdel Township, New JerseyHeadquarters
2001Year Founded
$361.9MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
1,001-5,000Employees

Benefits

Remote Work Options
Hybrid Work Options

Risks

Leadership changes may disrupt strategic continuity at Vonage.
Regulatory pressures in India could challenge the Airtel partnership.
Adoption hurdles may slow the transition from SMS to Rich Communications Services.

Differentiation

Vonage offers a flexible portfolio of cloud-based communication applications and APIs.
The company provides CPaaS, UCaaS, and CCaaS solutions for diverse business needs.
Vonage's subscription and usage-based revenue model ensures financial stability and growth.

Upsides

Increased demand for integrated communication solutions boosts CPaaS and UCaaS markets.
Partnership with Airtel Business opens opportunities in the growing Indian market.
Collaboration with SAP enhances Vonage's competitive edge in AI-driven solutions.

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