Senior Manager, IT Operations

United States

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$130,000 – $206,000Compensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Software Development, BiotechnologyIndustries

Requirements

The Senior Manager, IT Operations must have experience leading and managing an IT operations team, with a proven track record in driving operational excellence across IT infrastructure, employee experience, and security operations. Experience in defining and tracking KPIs, managing IT asset management (ITSM), and developing IT operations budgets is required. A strong understanding of IT capacity planning, scalability initiatives, and disaster recovery planning is also necessary.

Responsibilities

The Senior Manager, IT Operations will lead, mentor, and manage the IT operations team, fostering a culture of collaboration and continuous improvement. They will oversee daily IT operations, ensuring the availability, performance, and reliability of IT systems and infrastructure. This role involves defining IT operations strategy, goals, and roadmaps, establishing best practices for IT operations management, and driving automation and digital transformation initiatives. Additionally, they will manage IT operations budgets and collaborate with other departments to align IT operations with organizational objectives.

Skills

IT infrastructure management

Employee experience

Security operations

Internal service delivery

Process building

Automation

Team leadership

Scalability

Resilience

Webflow

Visual web design and development platform

About Webflow

Webflow provides a platform for designing, building, and launching responsive websites without the need for coding. Users can create websites visually, making it accessible to those without technical skills. The platform caters to a wide range of clients, including freelancers, small businesses, and large enterprises, and is particularly favored by designers and marketers. Webflow operates on a subscription-based model, offering various pricing plans that accommodate different needs, from personal websites to advanced e-commerce solutions. Additionally, it provides hosting services and a marketplace for templates and design assets. Unlike traditional web development tools, Webflow's user-friendly interface and comprehensive features set it apart, aiming to simplify web design for everyone.

San Francisco, CaliforniaHeadquarters

2012Year Founded

$325.8MTotal Funding

SERIES_CCompany Stage

Consumer Software, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Competitive compensation

100% insurance coverage

401k & financial planning

PTO

Annual retreat & offsites

10% time to build skills

Commuter benefits

Vacation bonus

Office setup budget

Health & wellness stipend

Remote work reimbursements

Webflow subscription discount

Risks

Competition from platforms like Bubble and Wix threatens Webflow's market share.

GreenSock acquisition may cause developer community backlash over GSAP's future.

New CEO Linda Tong's strategies might not align with existing user expectations.

Differentiation

Webflow enables web design without coding, appealing to non-technical users.

The platform offers a subscription model with diverse pricing plans for various needs.

Webflow's marketplace provides templates and design assets, enhancing user experience.

Upsides

Growing demand for no-code platforms boosts Webflow's market potential.

AI integration in Webflow enhances user experience and design efficiency.

Partnerships with Upwork and Contra expand Webflow's reach to creative professionals.

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