Expert Sourcing Business Partner – Global Strategic Sourcing

United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Cloud Communications, TelecommunicationsIndustries

Requirements

Candidates should possess a Bachelor's degree in Business, Supply Chain, Information Systems, or a related field, with 5-8 years of procurement or sourcing experience, including at least 3 years focused on IT, Cloud, SaaS, Telecom, or API categories. Required skills include strong negotiation abilities, experience with enterprise technology vendors like AWS, Azure, Google Cloud, Salesforce, Oracle, Twilio, Cisco, and Zoom, and knowledge of various licensing models. Proficiency in procurement tools such as Coupa, SAP Ariba, or Oracle, and advanced Excel skills are also necessary. Preferred qualifications include CPSM certification, AWS Cloud Practitioner or FinOps Certified Practitioner, and Lean Six Sigma Green Belt.

Responsibilities

The Expert Sourcing Business Partner will act as the primary sourcing liaison for assigned business units, understanding their technology roadmaps and advising on supplier selection, sourcing strategies, and contract best practices. Responsibilities include supporting sourcing initiatives for cloud services, SaaS applications, telecom, API platforms, and enterprise software, conducting market research, managing supplier evaluations, RFPs, and negotiations. The role also involves partnering with Legal, InfoSec, and Compliance to review and negotiate contract terms, ensuring compliance with regulations like GDPR, SOC 2, and HIPAA, and managing contract expirations proactively. Additionally, the partner will analyze spend patterns to identify savings opportunities, drive total cost of ownership (TCO) analysis, and monitor vendor performance against SLAs and KPIs.

Skills

Cloud Communications

Strategic Sourcing

Procurement

Technology Sourcing

Commercial Sourcing

SaaS

IaaS

PaaS

API Platforms

Enterprise Software

Market Research

Supplier Benchmarking

RFP Management

Negotiation

Contract Management

SLAs

Data Privacy

IP Ownership

GDPR

SOC 2

HIPAA

Vonage

Cloud-based communication services for businesses

About Vonage

Vonage provides cloud-based communication services to businesses of all sizes, from small startups to large enterprises. Its main offering is the Communications Platform as a Service (CPaaS), which allows companies to integrate voice, messaging, video, and data capabilities directly into their applications and processes. This integration helps businesses enhance customer engagement and streamline internal communications. Additionally, Vonage offers Unified Communications as a Service (UCaaS), which combines various communication tools into one platform, and Contact Center as a Service (CCaaS), which focuses on advanced customer service solutions. Unlike many competitors, Vonage operates on a subscription-based model, supplemented by usage-based fees, ensuring a steady income while allowing flexibility for clients. The goal of Vonage is to modernize communication infrastructure for businesses across various industries, improving their operational efficiency and customer service.

Holmdel Township, New JerseyHeadquarters

2001Year Founded

$361.9MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Hybrid Work Options

Risks

Leadership changes may disrupt strategic continuity at Vonage.

Regulatory pressures in India could challenge the Airtel partnership.

Adoption hurdles may slow the transition from SMS to Rich Communications Services.

Differentiation

Vonage offers a flexible portfolio of cloud-based communication applications and APIs.

The company provides CPaaS, UCaaS, and CCaaS solutions for diverse business needs.

Vonage's subscription and usage-based revenue model ensures financial stability and growth.

Upsides

Increased demand for integrated communication solutions boosts CPaaS and UCaaS markets.

Partnership with Airtel Business opens opportunities in the growing Indian market.

Collaboration with SAP enhances Vonage's competitive edge in AI-driven solutions.

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