Principal Engineering Escalation Engineer at Palo Alto Networks

Singapore

Not SpecifiedCompensation

Mid-level (3 to 4 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Information SecurityIndustries

Skills

Key technologies and capabilities for this role

Telecommunication EquipmentInternet TrafficInternet ApplicationsProtocolsEnglish

Questions & Answers

Common questions about this position

Is this position remote or on-site?

This is an on-site position.

What is the salary for this role?

This information is not specified in the job description.

What skills are required for the Principal Engineering Escalation Engineer role?

Key requirements include experience in troubleshooting or designing modern networks, strong understanding of Internet applications and protocols, excellent command of English, customer management skills, and ability to communicate effectively with executive-level stakeholders.

What is the company culture like at Palo Alto Networks?

The company values innovation, collaboration, execution, integrity, and inclusion, and prioritizes in-person interactions to foster relationships and collaboration. They offer comprehensive development and personal wellbeing programs, including FLEXBenefits, mental and financial health resources, and personalized learning opportunities.

What makes a strong candidate for this position?

A strong candidate will have a mix of customer management and broad/deep technical skills in telecommunication equipment, Internet traffic, troubleshooting or designing modern networks, understanding of Internet applications and protocols, plus strong English communication for executive stakeholders.

Palo Alto Networks

Provides cybersecurity solutions and services

About Palo Alto Networks

Palo Alto Networks provides a variety of security solutions aimed at protecting organizations from cyber threats. Their products include firewalls, cloud security solutions, and advanced threat detection systems, which help secure both on-premises and cloud environments. The main components of their offerings are the Strata network security platform, Prisma cloud security suite, and Cortex AI-based security operations platform. These tools work together to manage identity and access, and to prevent modern web attacks. Unlike many competitors, Palo Alto Networks combines hardware, software, and subscription services, allowing clients to receive ongoing updates and support to stay protected against new threats. The company's goal is to ensure that businesses and government agencies can safeguard their digital assets and sensitive information effectively.

Santa Clara, CaliforniaHeadquarters

2015Year Founded

$63.2MTotal Funding

IPOCompany Stage

Cybersecurity, AI & Machine LearningIndustries

10,001+Employees