Principal Customer Support Engineer at Altera

London, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

Problem solver, innovator, and dreamer seeking non-traditional work environment
High performer and expert in craft, constantly challenging the status quo
Values inclusivity and authentic self-expression
Believes success depends on commitment, diversity strengthens teams, and collective achievement is key
Growth mindset, even if not all qualifications are met (encouraged to apply if sharing values)
Capacity to comply with U.S. export controls for software/technology access

Responsibilities

(None explicitly listed in the job description.)

Questions & Answers

Common questions about this position

What is the salary for the Principal Customer Support Engineer position?

This information is not specified in the job description.

Is this a remote position or what is the location requirement?

This information is not specified in the job description.

What skills or qualities are you looking for in candidates?

They seek problem solvers, innovators, dreamers, high performers who are experts at their craft, constantly challenge the status quo, value inclusivity, and share values like commitment and teamwork.

What is the company culture like at Alteryx?

The culture empowers authentic self-expression, values inclusivity, supports a growth mindset, promotes diversity, equity, and inclusion, and emphasizes teamwork and commitment.

Do I need to meet all the requirements to apply?

No, if you meet some of the requirements and share the company's values, they encourage you to apply.

Altera

Develops digital human agents for AI

About Altera

Altera develops digital human agents that mimic human traits like empathy, friendship, and fun. Their primary product allows users to interact with an AI agent while playing Minecraft, creating a friendly and engaging experience. Altera's agents are designed to be interoperable and capable of long-term autonomy, making them suitable for both individual users and businesses. Unlike many competitors, Altera focuses on advancing research and scaling technology to deliver unique, human-like AI products. The company's goal is to redefine AI agents, enhancing their versatility and human-like qualities.

San Francisco, CaliforniaHeadquarters

2023Year Founded

$10.7MTotal Funding

SEEDCompany Stage

Consumer Software, AI & Machine LearningIndustries

11-50Employees

Risks

Priest-led cults in Altera's Minecraft simulation may cause ethical concerns.

Managing 1,000 autonomous AI agents poses safety and ethical challenges.

Creating believable digital humans may lead to misuse in deceptive AI applications.

Differentiation

Altera specializes in digital human agents with traits like empathy and friendship.

Their first product offers a unique Minecraft experience with interactive AI agents.

Altera's focus on human-like AI agents sets them apart in the AI sector.

Upsides

Altera raised $9M in May 2024, showing strong investor confidence.

AI-driven gaming experiences are gaining popularity, benefiting Altera's Minecraft product.

The rise of AI companions in mental health indicates a market for empathetic agents.

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