Presales - Sr Enterprise Architect (Field CTO) for Commercial Business

Washington, District of Columbia, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, BiotechnologyIndustries

Requirements

Candidates should have experience in leveraging or critically thinking about enterprise architecture and possess strong executive engagement skills. A background in business acumen, technical expertise, and real-world experience is necessary. Preferred qualifications include experience with AI platforms and a deep understanding of IT transformation, digital products and services, and agentic AI.

Responsibilities

The Enterprise Architect will build credibility and trust with technical and business leaders by developing cross-functional strategies and solutions. They will act as a business and technical leader for customers, constructing complex solutions to ensure value realization. Responsibilities include creating and communicating high-level architectures and strategies, providing architectural guidance, conducting workshops, shaping and communicating a compelling vision, and representing ServiceNow in industry forums. The role also involves collaborating with customers, partners, and internal teams to integrate customer requirements into sales proposals and product development.

Skills

Enterprise Architecture

Cloud Computing

Business Strategy

Technical Leadership

Executive Engagement

Solution Design

Pre-sales

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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