Customer Service and Rebate Processing Supervisor
Research Innovations- Full Time
- Junior (1 to 2 years)
Candidates should have at least 1 year of experience in data entry, customer service, or administrative roles, demonstrating strong attention to detail and a commitment to data accuracy. They must possess proactive problem-solving skills, an analytical mindset, and the ability to troubleshoot effectively, along with excellent verbal and written communication skills and the capacity to manage a routine workflow and meet deadlines consistently.
The Premium Research and Data Administrator will research and gather property and construction project information from online sources and internal/external tools, communicate with customers and construction professionals via phone and email to verify or collect missing data, and enter updated or corrected job data into internal database systems. They will also resolve inaccuracies by validating or correcting data, support broader data quality initiatives by contributing to process improvements, and work under deadlines set by service-level agreements (SLAs) with customers.
Construction management software for project efficiency
Procore Technologies provides construction management software that helps streamline and improve the efficiency of construction projects. Its platform includes a variety of tools that assist with different stages of construction, such as prequalification, bid management, estimating, quality and safety management, design coordination, and Building Information Modeling (BIM). This software allows construction teams to enhance communication and visibility between field and office operations, which helps ensure projects are completed on time and within budget. Procore stands out from its competitors by offering a comprehensive all-in-one solution and personalized support services, including training and resources tailored to the specific needs of different clients. The company's goal is to be a trusted partner for construction professionals worldwide, enabling them to successfully manage their projects and adapt to industry trends.