Physician Advisory Services Customer Service Representative

United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Healthcare, InsuranceIndustries

Requirements

The job requires an Associate’s Degree, preferred business experience in a healthcare and/or insurance setting, exceptional communication skills, critical thinking abilities, efficient time management, typing skills, and computer literacy.

Responsibilities

The Customer Service Representative is responsible for handling the receipt of new cases, drafting cases by entering information into the Dane Street system, accessing client information, sorting and organizing medical documents, assigning cases to physicians based on specific guidelines, monitoring and tracking cases to meet deadlines, updating clients on case progress, and communicating referral information to ensure proper documentation. They also handle special projects and duties as assigned, ensuring client satisfaction and meeting business needs.

Skills

Case Intake

System Entry

Case Assignment

Client Communication

Medical Document Handling

Schedule Coordination

Healthcare Knowledge

Insurance Processes

Blank Street

Specialty coffee shop with efficient service

About Blank Street

Blank Street provides a unique coffee shop experience by offering high-quality coffee and food at affordable prices. The company started with a small coffee cart in Brooklyn and has since expanded to major cities like New York, London, Boston, and Washington, D.C. Their product offerings include specialty coffees sourced from around the world and fresh, locally-sourced food. Customers can enjoy a quick yet premium experience, thanks to the efficiency of their small locations that help keep costs down. Blank Street differentiates itself from competitors by focusing on customer convenience through technology, such as their app that allows for ordering ahead, customizing drinks, and participating in loyalty programs. They also prioritize employee satisfaction by paying baristas above-market wages. The goal of Blank Street is to redefine the coffee shop experience by combining quality, affordability, and exceptional service, making it a significant player in the specialty coffee market.

New York City, New YorkHeadquarters

2020Year Founded

$50.6MTotal Funding

EARLY_VCCompany Stage

Food & Agriculture, Consumer SoftwareIndustries

201-500Employees