Pharmacy Technician, IPU

Pennsylvania, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, PharmaceuticalsIndustries

Requirements

Candidates must have one year of pharmacy technician data entry experience, with two years preferred, and possess good windows-based computer skills. Proficiency in Docuware and Infinity is required, along with excellent communication, problem-solving, and prioritization abilities. The ability to work independently and accurately in a fast-paced environment, manage multiple priorities, and comprehend faxed documents is essential. A CPhT certification is preferred, and candidates must have schedule flexibility and meet specific internet speed requirements for remote work.

Responsibilities

The Consultative Pharmacy Technician acts as an intake for calls from patients, pharmacies, and providers, performing advanced administrative and operational duties. Responsibilities include prescription data entry, handling faxed medication orders, building IPU-MARs and patient profiles, and recognizing IPU model specifics. The role involves verifying information with hospices, triaging calls, providing documentation, meeting IPU goals for accuracy and call quality, and troubleshooting ADS. Additional duties include assisting the IPU Technician Supervisor with emergent hospice patient needs and providing optimal customer service.

Skills

Prescription data entry

Docuware

Microsoft Outlook

Microsoft Excel

Microsoft Word

Microsoft Teams

Zetafax

Infinity

Faxed medication orders

Brand and generic drug names

Formulary

MARs

Medication profiling

IPU-MAR

IPU patient profiles

IPU Model

ADS Troubleshooting

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters

1961Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.

Rising medical costs and tightening Medicare reimbursements may strain financial performance.

Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.

The company emphasizes inclusivity, offering free language interpreter services for accessibility.

Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.

The company is the first insurer to cover TMS therapy for adolescent depression.

Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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