People Operations Analyst/Associate at PIMCO

London, England, United Kingdom

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Investment ManagementIndustries

Requirements

Highly organized
Dynamic
Detail-oriented
Self-motivated
Passion for HR operations
Commitment to delivering exceptional service

Responsibilities

Efficiently respond to employee inquiries and HR client requests, providing timely and accurate resolutions to questions related to HR policies, benefits, payroll, and other HR-related matters
Serve as an escalation point for complex inquiries and maintain robust case management systems
Deliver essential, thoughtful, accurate, and timely support to address the individual HR needs of employees and managers, in alignment with PIMCO's policies
Champion exceptional employee service by creating the best possible experience throughout the employee lifecycle
Analyze inquiry-related data and insights to identify themes and improve the overall employee experience
Oversee the end-to-end onboarding process for new hires/contingent workers, including communication with new hires and hiring managers, conducting background checks, partnering with Employee Relations to resolve issues, liaising with external vendors for visa sponsorship, managing documentation, ensuring regulatory compliance, and completing Right to Work Checks
Provide a best-in-class onboarding experience by ensuring system and technology readiness for new hires and completing relevant processes in PIMCO’s Human Capital Management (HCM) system, Workday
Execute data transactions in HR systems with precision, generate reports, and ensure accuracy in all executions
Assist in the creation, review, and updating of HR knowledge across various operational areas; follow up with team members or stakeholders on questions and clarifications to ensure information is accurate and relevant
Understand and execute PIMCO's end-to-end HR business processes and policies; stay current with HR policies, procedures, and legal requirements
Contribute to transformational projects aimed at implementing and driving the adoption of HR systems such as Workday and ServiceNow
Participate in technological enhancements to improve HR processes and programs
Address and resolve issues by proposing innovative solutions