Deel

Payroll Service Delivery Manager

United Kingdom

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Human Resources, Payroll Services, SaaSIndustries

Requirements

The Payroll Service Delivery Manager should possess strong analytical skills, attention to detail, and multitasking abilities. They must also have experience in maintaining client relationships, developing customer account plans, and identifying growth opportunities. A proactive approach to issue management and collaboration with internal stakeholders and clients is essential, along with the ability to track customer satisfaction through Client Health Index reporting.

Responsibilities

As the Payroll Service Delivery Manager, you will manage client relationships, ensuring exceptional service and support while identifying growth opportunities. This includes maintaining active customer account plans, conducting monthly Operations Reviews, arranging and facilitating Business Review Meetings, and proactively identifying service issues to implement effective solutions. You will also be responsible for understanding client business needs, ensuring service delivery aligns with contractual agreements, and achieving targeted Client Satisfaction levels.

Skills

Payroll
HR platform
Global compliance
Benefits management
Performance management
Equipment management
AI-powered tools
International payroll infrastructure

Deel

HR platform for managing global workforces

About Deel

Deel provides a platform that helps businesses manage their international workforces more easily. It offers a range of services including payroll processing, compliance monitoring, and immigration support, all integrated into one system. This allows companies to handle various HR functions from a single platform, which is especially useful for those with employees in different countries. Deel stands out from its competitors by combining multiple HR services into one cohesive solution, making it simpler for businesses to operate globally. The goal of Deel is to streamline the management of global teams, ensuring that companies can focus on their core operations while staying compliant with local laws and regulations.

Key Metrics

San Francisco, CaliforniaHeadquarters
2019Year Founded
$660.4MTotal Funding
LATE_VCCompany Stage
Data & Analytics, Consulting, Enterprise SoftwareIndustries
5,001-10,000Employees

Benefits

Remote Work Options
Stock Options

Risks

Rapid expansion may lead to integration challenges and cultural misalignment.
Exclusion from Rippling's tender offer could affect Deel's talent acquisition.
Zellis' AI-powered platform may intensify competition in the UK and Ireland.

Differentiation

Deel integrates contracts, payments, and taxes into a single interface.
Deel offers comprehensive HR solutions for managing international workforces.
Deel's platform supports local payroll processing and compliance monitoring.

Upsides

Deel's acquisition of Assemble enhances its HR platform capabilities.
Partnership with dLocal expands Deel's reach to 15 new countries.
Deel's $650 million funding highlights strong market position and growth potential.

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