[Remote] Sleep Coach (Call Center Agent) at WellSky

Tennessee, United States

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$13 – $16Compensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Skills

Key technologies and capabilities for this role

Customer ServicePhone SkillsTime ManagementRelationship BuildingPatient OutreachRecord VerificationComplianceMultitasking

Questions & Answers

Common questions about this position

What is the pay for the Sleep Coach position?

The starting pay is $13/hour, increasing to $15/hour after 90 days, and $16/hour after one year.

Is this a remote position, and are there location restrictions?

Yes, this is a fully remote position requiring 40+ hours per week, but candidates must reside in Georgia, Alabama, or Tennessee. Necessary equipment will be shipped to your home prior to your start date.

What skills are required for the Sleep Coach role?

Candidates must be customer-focused, able to multi-task, and possess exceptional time management and phone skills.

What is the company culture like at WellSky?

WellSky fosters an authentic culture where independent thinking and collaboration converge, promoting innovation, inclusiveness, and cohesive perspectives with opportunities to make a difference.

What makes a strong candidate for this Sleep Coach position?

Ambitious, highly motivated individuals who are customer-focused, able to multi-task, and have exceptional time management and phone skills, along with a GED or High School Diploma, are ideal.

WellSky

Healthcare software and community care solutions

About WellSky

WellSky offers software and services to improve health and community care, making it easier for providers and patients to access and navigate care. Its products, like the WellSky Value Based Care Suite, integrate with Electronic Health Record (EHR) systems to enhance care coordination. WellSky stands out by providing a comprehensive range of solutions, including strategic consulting and revenue cycle management, which help clients operate more efficiently. The company's goal is to enhance care delivery and improve individuals' quality of life through effective solutions.

Reston, VirginiaHeadquarters

1980Year Founded

$34.5MTotal Funding

DEBTCompany Stage

Social Impact, HealthcareIndustries

1,001-5,000Employees

Benefits

High deductible health plan with a generous employer contribution

PPO medical plan

Dental and vision insurance

401(k) plan with access to financial advisors who can provide personal financial guidance at no cost

Robust paid time off, including holidays, vacation, well-being, and volunteer days

Flexible spending accounts (medical and dependent)

Life and disability insurance

Educational assistance

Employee Assistance Plan with free and confidential emotional, financial, legal, and family resources

Risks

Integration challenges with acquisitions like Bonafide may cause operational inefficiencies.

Data privacy issues may arise from collaborations in the nonprofit sector.

Dependency on third-party systems increases exposure to partners' operational risks.

Differentiation

WellSky offers comprehensive solutions across the full continuum of care.

The company integrates with any EHR system to improve care coordination.

WellSky's services include strategic consulting, compliance, and revenue cycle management.

Upsides

Growing demand for integrated care solutions boosts WellSky's market potential.

Value-based care models align with WellSky's offerings, enhancing growth opportunities.

Acquisitions like TapCloud enhance patient engagement and reduce costs.

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