Parts Counter Specialist at ASCO Equipment

Houston, Texas, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Heavy Equipment, ConstructionIndustries

Requirements

2+ years of experience as a parts specialist (preferred)
Ability to work in a fast-paced/high-volume dealership
Detail-oriented, with strong time management and teamwork skills
Excellent customer service and communication skills
Proficient computer skills, including experience with G-Suite and other parts programs
Personal dedication to work safety and accountability

Responsibilities

Provide superior customer service with warm greetings and eagerness to help
Ask questions to accurately identify machine make/model/serial numbers
Investigate part needs and determine what additional parts would be needed
Fulfill parts orders with in-stock inventory and place orders as needed to meet customer needs in a timely manner
Accurately match orders with packing slips
Collect customer payment information/POs and call on past due accounts
Utilize resources (online manuals, microfiche) to properly identify parts needed
Maintain accurate parts inventory

Skills

Key technologies and capabilities for this role

Customer ServiceParts IdentificationInventory ManagementOrder FulfillmentG-SuitePayment ProcessingCommunication SkillsTime ManagementTeamwork

Questions & Answers

Common questions about this position

What compensation and benefits does ASCO offer?

ASCO provides 100% paid health insurance, 401(k) + profit sharing, and paid holidays. They also offer unique perks like the ASCO Children’s Education Program for financial assistance with employees' children's higher education.

Is this position remote or does it require being in the office?

This information is not specified in the job description.

What skills are required for the Parts Counter Specialist role?

Required skills include excellent customer service and communication skills, detail oriented with strong time management and teamwork, proficient computer skills with G-Suite and parts programs, and the ability to work in a fast-paced environment.

What is the company culture like at ASCO Equipment?

ASCO is a family-owned business with over 65 years of legacy, emphasizing core values of Honor God, Develop People, Pursue Excellence, and Grow Profitably. They focus on exceptional service, continuous growth, and a team-oriented environment.

What experience is preferred for this position?

2+ years of experience as a parts specialist is preferred, along with a personal dedication to work safety and accountability.

ASCO Equipment

Sells and rents construction, agricultural equipment

About ASCO Equipment

ASCO Equipment operates in the sale, rental, and servicing of construction, agricultural, and material handling equipment, representing top brands and providing extensive support. At ASCO Equipment, employees benefit from a knowledgeable and supportive team environment that focuses on maximizing equipment uptime—a crucial advantage in these industries. The company's commitment to maintaining a large and accessible parts inventory ensures that both the staff and customers have what they need when they need it, creating a dependable and efficient workplace.

1202 Slaton Rd, Lubbock, TX 79404, USAHeadquarters

1960Year Founded

VENTURE_UNKNOWNCompany Stage

Food & Agriculture, Industrial & Manufacturing, Real EstateIndustries

201-500Employees