Parts Counter Specialist at ASCO Equipment

Houston, Texas, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Heavy Equipment, Construction EquipmentIndustries

Requirements

2+ years of experience as a parts specialist (preferred)
Ability to work in a fast-paced/high volume dealership
Detail oriented, time management, and teamwork skills
Excellent customer service and communication skills
Proficient computer skills, and experience with G-Suite & other parts programs
A personal dedication to work safety and with accountability

Responsibilities

Provide superior customer service with warm greetings and eagerness to help
Ask questions to accurately identify machine make/model/serial numbers
Investigate part needs and determine what additional parts would be needed
Fulfil parts orders with in-stock inventory & place orders as needed to meet customers needs in a timely manner
Accurately match orders with packing slips
Collect customer payment information/POs and call on past due accounts
Utilize resources (online manuals, microfiche) to properly identify parts needed
Maintain accurate parts inventory

Skills

Key technologies and capabilities for this role

Customer ServiceParts IdentificationInventory ManagementOrder FulfillmentOrder TrackingPayment ProcessingG-SuiteCommunication SkillsTime ManagementTeamwork

Questions & Answers

Common questions about this position

What benefits are offered for this Parts Counter Specialist position?

Benefits include 100% paid health insurance, 401(k) + profit sharing, paid holidays, ASCO Children’s Education Program for financial assistance with employees' children's higher education, and paid training and career development opportunities.

Is this Parts Counter Specialist role remote or on-site?

The role is on-site in South Houston, TX.

What skills are required for the Parts Counter Specialist position?

Required skills include excellent customer service and communication skills, detail oriented with time management and teamwork skills, proficient computer skills with experience in G-Suite and other parts programs, and ability to work in a fast-paced/high volume dealership.

What is the company culture like at ASCO Equipment?

ASCO is a family-owned business with over 65 years of legacy, emphasizing core values of Honor God, Develop People, Pursue Excellence, and Grow Profitably, while living by the motto 'We're On It' to provide exceptional service.

What makes a strong candidate for the Parts Counter Specialist role?

A strong candidate has 2+ years of experience as a parts specialist, excellent customer service skills, proficiency in G-Suite and parts programs, and the ability to thrive in a fast-paced environment with strong attention to detail and teamwork.

ASCO Equipment

Sells and rents construction, agricultural equipment

About ASCO Equipment

ASCO Equipment operates in the sale, rental, and servicing of construction, agricultural, and material handling equipment, representing top brands and providing extensive support. At ASCO Equipment, employees benefit from a knowledgeable and supportive team environment that focuses on maximizing equipment uptime—a crucial advantage in these industries. The company's commitment to maintaining a large and accessible parts inventory ensures that both the staff and customers have what they need when they need it, creating a dependable and efficient workplace.

1202 Slaton Rd, Lubbock, TX 79404, USAHeadquarters

1960Year Founded

VENTURE_UNKNOWNCompany Stage

Food & Agriculture, Industrial & Manufacturing, Real EstateIndustries

201-500Employees