Channel Partnerships Manager
TekmetricSalary not specified
- Full Time
- Junior (1 to 2 years)
$90,000 – $120,000Compensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Automotive, SoftwareIndustries
Requirements
Candidates should possess superb communication and interpersonal skills, and experience in the automotive industry, specifically within dealerships or vendor software environments. They should be adaptable and capable of quickly learning new technologies and processes.
Responsibilities
The Partner Success Manager (PSM) is responsible for developing and managing assigned dealer partner portfolios, handling dealer partner inquiries and communication, analyzing dealer partner data to improve customer experience, evaluating and improving tutorials and communication infrastructure, mediating between dealer partners and the organization, handling and resolving dealer partner requests and concerns, suggesting new solutions or products to improve dealer partners’ operations, anticipating customer needs based on projects in the pipeline, and holding weekly and biweekly status meetings to provide updates and solutions to dealer partners.
Skills
Communication
Interpersonal Skills
Dealer Partner Management
Data Analysis
Customer Experience
Problem-Solving
Tutorial Evaluation
Vendor Software
Tekion
Cloud-native platform for automotive retail management
About Tekion
Tekion has developed a cloud-native platform designed for the automotive retail industry. Its main product is a Dealer Management System (DMS) that utilizes technologies like Big Data, the Internet of Things (IoT), and Machine Learning (ML) to improve the operations of car dealerships. The DMS provides a centralized view and performance metrics for dealership groups, allowing for better management and increased operational efficiency. Tekion differentiates itself from competitors by being the first and fastest cloud-native DMS available, and it integrates seamlessly with major Original Equipment Manufacturers (OEMs) at no extra cost. The company's goal is to enhance dealership efficiency, profitability, and customer experience through its subscription-based software-as-a-service (SaaS) model, which also includes additional services to help dealerships identify upsell and cross-sell opportunities.
Pleasanton, CaliforniaHeadquarters
2016Year Founded
$617.8MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Data & Analytics, Automotive & Transportation, AI & Machine LearningIndustries
1,001-5,000Employees