Partner Success Director, Key Accounts (Location: Eastern Time Zone)
Abridge140,000 - 170,000 USD/year
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Digital Health, Mental Health, Higher EducationIndustries
Requirements
The Senior Partner Success Manager requires strong communication skills, a customer-focused approach, accountability, and problem-solving abilities. Candidates should possess the ability to effectively convey insights and updates to diverse audiences, champion partner needs while aligning them with Mantra’s goals, and act as an owner by following through on commitments and solving problems. Experience in contract negotiation and renewal management is also necessary.
Responsibilities
This role involves serving as the primary relationship owner for a portfolio of university partners, developing and executing strategic account plans, driving outcomes across renewal, expansion, and satisfaction, preparing and delivering executive-level presentations and QBRs, collaborating with internal teams, facilitating implementations and change management, and supporting partners through various transitions. The Sr. PSM will also manage renewals, scope expansions, and lead commercial conversations to reinforce partnership value and integrity.
Skills
Account Management
Strategic Planning
Partnership Development
Customer Retention
Growth Strategy
Contract Negotiation
Relationship Building
Abarca Health
Pharmacy Benefit Management services provider
About Abarca Health
Abarca Health provides Pharmacy Benefit Management (PBM) services, focusing on flexible and user-friendly solutions for health plans, employers, and government programs like Medicare and Medicaid. Its main product, the Darwin platform, allows clients to quickly implement and modify benefit designs while ensuring compliance with regulations. Abarca Health manages over $5.3 billion in drug spend and processes 100 million prescription claims annually, offering additional services like home delivery for prescriptions. The company's goal is to deliver exceptional service and innovative solutions in the PBM market.
Key Metrics
Aventura, FloridaHeadquarters
2005Year Founded
VENTURE_UNKNOWNCompany Stage
HealthcareIndustries
501-1,000Employees