Partner Success Manager

New York, New York, United States

Auto‑apply with AI Apply

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Venture Capital, Partnerships, Business DevelopmentIndustries

Requirements

Candidates should possess a bachelor’s degree or equivalent experience, and demonstrate experience with managing multiple projects for both internal and external parties. Familiarity with project and sales management software such as Asana, Salesforce, Notion, Linear, Dato, etc., is required, along with excellent written communication skills and a desire to improve both internal and external processes and products.

Responsibilities

The Partner Success Manager will work closely with the partnership team to execute on team-wide initiatives and opportunities, drive pre-event and post-event activations, drive new partner activation and onboarding, manage reporting daily, monthly, and quarterly analytics to partners, collaborate internally with various teams including strategic partner managers, customer support, revenue operations, and sales, work with diverse partner types such as Startups, Communities, VCs, and Affiliates, provide top-tier customer service, communicate with partners and referrals via multiple channels, and be willing to travel up to 20% to attend partner events.

Skills

Project Management

Customer Service

Communication

System Implementation

Sales Management Software (Asana, Salesforce, Notion, Linear, Dato)

Mercury

Banking services for startups and founders

About Mercury

Mercury provides banking services specifically designed for startups, regardless of their size or stage of development. Their offerings include free checking and savings accounts, debit and credit cards, and options for domestic and international wire transfers, as well as treasury and venture debt services. The platform is user-friendly, allowing founders to manage their finances with ease. What sets Mercury apart from traditional banks is its focus on the startup community, offering programs that connect founders with valuable resources and advice to help them succeed. The goal of Mercury is to empower startups by providing them with the financial tools and support they need to grow and thrive.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$146.8MTotal Funding

DEBTCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Health, dental, & vision

Custom equipment setup

401(K) matching

12+ weeks paid parental leave

Book budget

Wellness benefits

Grocery budget

Paid lunch

Personalized callsign

Unlimited vacation policy (with mandatory minimum)

Risks

Mercury's decision to stop serving certain countries may lead to customer loss.

Integration challenges from the Teal acquisition could disrupt services.

Expansion into consumer banking might divert focus from core startup services.

Differentiation

Mercury offers both business and personal banking services, unlike many fintech competitors.

The company provides integrated financial management tools, enhancing startup operational efficiency.

Mercury's Raise program connects startups with investors, mentors, and other founders.

Upsides

Mercury secured a $100 million credit warehouse to expand its credit card business.

The acquisition of Teal enhances Mercury's financial management offerings for startups.

Mercury Personal expands market reach by attracting tech-savvy individuals.

Land your dream remote job 3x faster with AI

Try Jobo Free