Overnight Command Center Operations Manager at Las Vegas Sands Corp

The Overnight Command Center Operations Manager will supervise and provide guidance to Command Center engineers and analysts during the designated shift, acting as an escalation point for team members and other IT staff. They will also escalate appropriately to the Executive Director for advanced management support, maintain detailed incident logs and documentation, ensure the timely detection and resolution of issues, mentor and collaborate with team members, manage shift schedules and staffing levels, implement and enforce standard operating procedures, generate and review performance reports, communicate effectively with stakeholders, ensure infrastructure security and compliance, and perform job duties in a safe manner. Furthermore, the role involves staying up to date with technology, proposing and implementing enhancements to improve efficiency, and performing other related duties as assigned.