Campaign Operations Manager, Email Infrastructure

United States

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$119,000 – $140,000Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, SaaS, CybersecurityIndustries

Requirements

Candidates should have a strong understanding of email deliverability best practices, including inbox placement, sender reputation, bounce management, and spam compliance. Experience managing domain authentication protocols and dedicated sending domains/subdomains is required. Demonstrated experience working with Hubspot/Marketo to build global campaign templates, personalized email, and dynamic content is necessary. The ability to build, manage, and troubleshoot email workflows, understand lead flow between MAP and CRM, and resolve sync issues or logic errors is essential. Experience in implementing opt-in workflows, handling regional compliance, and managing preference centers is also required.

Responsibilities

The Campaign Operations Manager will own and manage email sending infrastructure across the Marketing Automation Platform (MAP), including authentication, dedicated IPs, and send configurations, while monitoring deliverability health and sender reputation. They will partner with internal teams to troubleshoot and flag domain issues and performance degradation. Responsibilities include setting up scalable playbooks and workflows, building and managing automated email workflows for various programs, and ensuring alignment with lead scoring models and sales processes. The role also involves partnering with the analytics team for email program tagging and using performance insights for improvements, owning the design and maintenance of email subscription management, and leading email compliance across all regions.

Skills

Email Marketing

Marketing Automation

Campaign Management

Deliverability

Sender Reputation

IP Authentication

Workflow Automation

Data Integrity

Lead Nurturing

Lifecycle Marketing

Tagging

Analytics

Problem-Solving

Communication

Vanta

Automates SOC 2 compliance for businesses

About Vanta

Vanta simplifies the process of obtaining and maintaining SOC 2 certification, which is essential for organizations that manage sensitive customer data. The company offers a software-as-a-service (SaaS) platform that automates numerous checks to ensure that security controls are effective and compliant with industry standards. This automation helps small to medium-sized enterprises (SMEs) and tech companies monitor risks and vulnerabilities continuously, significantly reducing the time and cost associated with achieving SOC 2 compliance. Vanta's subscription-based model provides clients with a more efficient and cost-effective way to maintain compliance compared to traditional methods. The goal of Vanta is to transform the compliance process, allowing organizations to focus on their core operations while enhancing their security posture.

San Francisco, CaliforniaHeadquarters

2018Year Founded

$343.4MTotal Funding

SERIES_CCompany Stage

Enterprise Software, CybersecurityIndustries

501-1,000Employees

Benefits

100% Benefits Coverage

Flexible & Remote Work

Paid Parental Leave

Unlimited PTO

Health & Wellness

401(k)

Risks

Emerging competitors like ComplyCube could challenge Vanta's market position.

Healthcare data breaches may increase demand for more robust security measures.

Reliance on partnerships like HITRUST poses risks if standards evolve significantly.

Differentiation

Vanta automates up to 90% of audit preparation, reducing compliance costs significantly.

The platform offers real-time insights, enhancing trust and streamlining security reviews.

Vanta's HITRUST e1 solution automates 80% of requirements, ensuring continuous compliance.

Upsides

Vanta secured $150M in Series C funding, boosting its growth potential.

Partnership with HITRUST enhances Vanta's credibility in the healthcare sector.

Rising demand for automated compliance solutions supports Vanta's market expansion.

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