Inside Sales Specialist - SynBio
Twist BioscienceSalary not specified
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Industrial Distribution, Fluid Handling, Electronics Manufacturing, Chemical Manufacturing, Water Treatment, Life SciencesIndustries
Requirements
- 2+ years of proven sales and/or customer service experience
- Addresses customer concerns, demonstrates empathy, and consistently moves the customer towards commitment
- Excellent people skills. Interacts effectively and works productively with a wide range of people
- Organized and detail-oriented
- Fast learner with the ability to grasp new concepts
- Persuasive, amiable, self-motivated, and goal oriented
- Excellent written and oral communication skills
- MS Office (i.e. Word, Excel) savvy
- Must be able to type 40 WPM
Responsibilities
- Provides excellent customer service by answering incoming customer calls, solving problems, entering orders and completing follow-up procedures
- Maximizes customer contact on the phone by turning product inquiries into orders; suggests accessories or replacement items to customers
- Writes bids and quotations when appropriate and performs follow-up procedures
- Documents all customer contact and sales activities in the ACS system
- Communicates with Outside Sales to ensure excellent account management and customer service for new and existing customers
- Supports Outside Sales in implementing sales and marketing plan
- Keeps current on Ryan Herco Flow Solutions products
- Attends product and sales training meetings as required
- Updates and maintains database
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What benefits does Ryan Herco Flow Solutions offer?
Ryan Herco offers competitive pay and a comprehensive benefit plan including medical, dental, and vision insurance, vacation, sick leave, holiday pay, a floating holiday, life insurance, tuition reimbursement, and a 401(k) with Company match.
Is this Inside Sales Representative position remote or on-site?
This information is not specified in the job description.
What are the key requirements for the Inside Sales Representative role?
Candidates need 2+ years of proven sales and/or customer service experience, excellent people skills, organizational and detail-oriented approach, fast learning ability, persuasive and goal-oriented mindset, excellent communication skills, MS Office proficiency, and typing speed of 40 WPM.
What is the company culture like at Ryan Herco Flow Solutions?
The company promotes from within, values employees who contribute to growth, emphasizes excellent customer service, and provides opportunities for career advancement as their greatest benefit.
What makes a strong candidate for this Inside Sales Representative position?
A strong candidate has 2+ years of sales or customer service experience, demonstrates empathy in addressing concerns, excels in people skills and communication, is organized, self-motivated, and proficient in MS Office with 40 WPM typing.
SunSource
Distributes fluid power components and systems
About SunSource
SunSource distributes fluid power components and systems for industries such as OEM, MRO, and mobile equipment. Their services include design and engineering support, supply chain optimization, and repair capabilities, all aimed at enhancing productivity and reducing costs for clients. Unlike competitors, SunSource combines a national reach with a strong local presence, ensuring personalized customer service and technical support. The company focuses on building meaningful relationships and developing its associates, with the goal of delivering high-quality products and services that drive growth.
Windsor, CaliforniaHeadquarters
2001Year Founded
VENTURE_UNKNOWNCompany Stage
Automotive & Transportation, Industrial & ManufacturingIndustries
1,001-5,000Employees
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Paid Vacation
Paid Sick Leave
Paid Holidays
401(k) Company Match
Tuition Reimbursement
Risks
Competition from online marketplaces like Amazon Business threatens traditional distributors.
Electric and hybrid equipment may reduce demand for traditional fluid power components.
Supply chain vulnerabilities could impact SunSource's ability to meet customer demands.
Differentiation
SunSource offers comprehensive services including design, engineering, and supply chain optimization.
The company has over 85 years of experience in the fluid power sector.
SunSource emphasizes associate development and strong customer-supplier relationships.
Upsides
Growing demand for energy-efficient hydraulic systems boosts SunSource's market potential.
IoT integration enhances predictive maintenance, reducing downtime and improving efficiency.
Rise of electric and hybrid equipment creates new opportunities for component supply.
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