Operations Manager, Fulfillment

Batesville, Indiana, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

E-commerce, Retail, LogisticsIndustries

Requirements

Candidates should possess a Bachelor’s degree in Business Administration, Operations Management, or a related field, and have at least 5 years of experience in operations management, preferably within a fulfillment or logistics environment. Strong leadership and team management skills are essential, along with experience in inventory management, order processing, shipping, and logistics. The ability to work flexible schedules, including weekends, is also required.

Responsibilities

The Fulfillment Operations Manager will oversee and optimize the end-to-end fulfillment process within the facility, coordinating and managing inventory, order processing, shipping, and logistics. They will lead and develop a team of supervisors and hourly Thrivers, implement fulfillment strategies, maintain performance standards, and collaborate with carriers to ensure timely deliveries. The role also involves analyzing performance reports, providing coaching, and sourcing talent in collaboration with People Operations to maintain a skilled workforce.

Skills

Fulfillment Operations

Inventory Management

Order Processing

Shipping

Logistics

Team Leadership

Process Implementation

Performance Management

Collaboration

Coaching

Employee Development

Thrive Market

Online grocery retailer for organic products

About Thrive Market

Thrive Market operates an online platform for purchasing organic and non-GMO food products, catering to health-conscious individuals and families. Customers pay an annual membership fee to access a wide variety of grocery items, often at prices up to 30% lower than traditional retailers, thanks to a price matching policy. The platform also features services like 24/7 access to a personal shopper, known as a Thrive Guide, and fast, carbon-neutral shipping, which enhance the shopping experience. Thrive Market stands out from competitors by focusing on organic and sustainably sourced products, aligning with the growing consumer trend towards healthy eating and convenience. The company's goal is to make healthy living accessible and affordable for everyone.

Los Angeles, CaliforniaHeadquarters

2013Year Founded

$234.8MTotal Funding

CONVERTIBLECompany Stage

Food & Agriculture, Consumer GoodsIndustries

501-1,000Employees

Benefits

Health Insurance

401(k) Retirement Plan

Unlimited Paid Time Off

Mental Health Support

Employee Discounts

Risks

Increased competition from Amazon Fresh and Walmart Grocery threatens market share.

Dependence on membership fees is risky during economic downturns.

Supply chain disruptions could affect product availability and customer satisfaction.

Differentiation

Thrive Market offers 70+ filters for personalized diet and lifestyle shopping.

The company provides carbon-neutral shipping, enhancing its eco-friendly brand image.

Membership model includes price matching, offering competitive pricing to customers.

Upsides

Partnership with Instacart enhances brand visibility and provides a new revenue stream.

Collaboration with rePurpose Global aligns with consumer demand for sustainability.

Exclusive collaborations, like with LesserEvil, tap into the growing healthy snacks market.

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