Operations Manager

Austin, Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Food Retail, BiotechnologyIndustries

Requirements

Candidates should possess a Bachelor's degree in Business, Communications, or a related field, coupled with strong organizational and project management skills. Excellent communication abilities to distill complex discussions into concise outputs are essential, as is tech-savviness and a willingness to adopt new tools, including AI and automation. Prior experience supporting senior leaders in a fast-paced environment is required, along with business acumen, judgment, and a collaborative, proactive mindset.

Responsibilities

The Operations Manager will prepare clear agendas, pre-reads, and post-meeting summaries, and facilitate weekly leadership operating cadence sessions. This role involves supporting leadership communications, identifying and implementing workflow improvements using AI and automation, and planning logistics for leadership offsites and events. Responsibilities also include orchestrating key leadership calendars, coordinating vendor relationships and renewals, and serving as a culture carrier and communication hub.

Skills

Business Acumen

Communication

Execution

Automation

Collaboration Platforms

SaaS

Forecasting

Ordering

Inventory Optimization

Project Management

Vendor Management

Strategic Planning

Upshop

Software platform for fresh food operations

About Upshop

Upshop provides a software platform that helps grocery stores and supermarkets improve their fresh food operations. The platform includes tools for smarter ordering, inventory management, and demand forecasting, allowing retailers to streamline their processes and reduce waste. By using Upshop, stores can ensure that fresh products like produce, dairy, meat, and bakery items are always available, which enhances customer satisfaction and boosts sales. Unlike many competitors, Upshop focuses specifically on the fresh food segment and operates on a subscription-based model, charging retailers based on their size and the services they use. The goal of Upshop is to help retailers increase their profitability by optimizing their fresh food sections.

Tampa, FloridaHeadquarters

1989Year Founded

$1.8MTotal Funding

SERIES_DCompany Stage

Food & Agriculture, Enterprise SoftwareIndustries

51-200Employees

Benefits

Hybrid Work Options

Competitive Salary

401(k) Company Match

Unlimited Paid Time Off

Home Office Stipend

Risks

Integration challenges from the Invafresh merger may disrupt service continuity.

AI reliance risks inaccurate demand predictions, leading to overstock or stockouts.

Global expansion may expose Upshop to diverse regulatory and operational challenges.

Differentiation

Upshop's SaaS platform optimizes fresh food operations for large retail chains.

The merger with Invafresh creates a global retail enterprise platform for food complexities.

Upshop's AI-driven analytics enhance inventory management and reduce waste in fresh food.

Upsides

The merger expands Upshop's reach to over 50,000 stores in 35 countries.

AI technology improves inventory accuracy and reduces waste for retailers.

The WIC Smart Substitution Workflow enhances eCommerce for WIC-eligible families.

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