Operations Lead - Anchor AI
Pear VCFull Time
Junior (1 to 2 years), Mid-level (3 to 4 years)
Candidates must have at least 3 years of professional experience managing data annotation or labeling operations in a fast-paced environment. They should have a proven track record of building data annotation processes from scratch in a scaling environment, delivering high-quality data for engineering, data science, and product teams. A minimum of 2 years of experience hiring, leading, and managing data annotation teams is required, along with expertise in defining data annotation processes, standard operating procedures, audit mechanisms, and workflows for distributed teams. Experience with quality scoring frameworks, inter-rater reliability, and QA loop design is also necessary. Preferred qualifications include psychology training, familiarity with clinical data (EHR, text, multi-modal), machine learning workflows, managing clinical or PhD-level annotators, and proficiency with analytics tools like Hex and SQL.
The Clinical Data Operations Manager will be responsible for building, scaling, and shaping a data annotation program from the ground up to support AI-enabled mental health experiences. This includes designing the systems, teams, and processes for scalable, high-quality annotation pipelines. The role involves working with internal and external partners to ensure every piece of data serves the purpose of delivering more human-centered care for patients.
Telehealth platform for mental health services
Rula operates in the telehealth market, focusing on mental health services. The platform helps individuals find suitable therapists by matching them based on their preferences, insurance information, and specific needs. Rula partners with major insurance carriers to offer affordable mental healthcare, making it accessible to a wider audience. The company has a network of over 8,000 licensed therapists, ensuring high-quality care through thorough background checks and clinical reviews. Clients can connect with therapists via live video sessions, providing convenience and flexibility. Rula's goal is to simplify the process of accessing mental health support and to make therapy more affordable for everyone.