Operations Manager at Window Nation

San Antonio, Texas, United States

Window Nation Logo
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Home Improvement, Construction, ManufacturingIndustries

Requirements

Candidates must have at least 7 years of service industry experience, including a minimum of 4 years in progressive leadership roles and 3 years managing branch financials or P&L. A driving record that meets company insurance standards is required. Preferred qualifications include a Bachelor's degree, experience with service and installation management, proficiency in Microsoft Office Suite, and familiarity with CRMs like Salesforce or MS Dynamics. Experience with service and installation programming, knowledge of building codes and construction techniques, and previous experience recruiting independent contractors are also preferred. Candidates must be authorized to work in the United States permanently.

Responsibilities

The Operations Manager will oversee the branch's installation program, including profitability, pipeline management, inventory efficiency, expense control, and staff development, while prioritizing the customer experience. They will develop and manage the branch operational plan, monitor daily activities to ensure operational efficiency, and troubleshoot issues to implement solutions. Responsibilities include meeting branch margin and profitability targets, managing expenditures within budget, analyzing branch data to provide solutions, and leading, developing, and managing direct reports. The role also involves recruiting, onboarding, and managing employees, maintaining positive customer relationships, and collaborating with the regional team to implement best practices and SOPs.

Skills

Operations Management
Installation Program Oversight
Profitability Management
Pipeline Management
Inventory Efficiency
Expense Control
Staff Development
Customer Experience
Operational Planning
Process Improvement
Troubleshooting
Root Cause Analysis
Budget Management

Window Nation

Home improvement specializing in windows and doors

About Window Nation

Window Nation specializes in home improvement by providing replacement windows, doors, and vinyl siding to homeowners. Their products are custom-made to meet the specific needs of each client, ensuring a perfect fit for various budgets and style preferences. The company operates in major U.S. cities and employs professional installers who take precise measurements to guarantee quality installation, which enhances the longevity and performance of the products. Window Nation differentiates itself from competitors by offering a wide selection of over 10 different brands, special financing options, and promotions like "Buy 2 Windows, Get 2 Free". Their goal is to help homeowners improve their property's energy efficiency, curb appeal, and overall value while making the investment process as accessible as possible.

Fulton, MarylandHeadquarters
2006Year Founded
BUYOUT_LBOCompany Stage
Financial Services, Consumer GoodsIndustries
201-500Employees

Benefits

Paid Vacation
401(k) Retirement Plan
401(k) Company Match

Risks

Increased competition in new markets like Louisville and Milwaukee.
Integration challenges from ARMORVUE acquisition may disrupt service quality.
Rising material costs could squeeze profit margins.

Differentiation

Window Nation offers custom-made windows tailored to specific client needs.
The company provides a wide range of products from over 10 different brands.
Professional installers ensure precise measurements and installations for product longevity.

Upsides

Expansion into Louisville and Milwaukee opens new market opportunities.
Acquisition of ARMORVUE enhances product offerings and market reach.
Partnership with Milgard ensures high-quality, weather-resistant windows.

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