Rundoo

Operations Lead - Muntinlupa, Metro Manila

Valenzuela, Metro Manila, Philippines

Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, Data & AnalyticsIndustries

Job Description

Position Overview

  • Location Type: Remote
  • Employment Type: Full-Time
  • Salary: Not specified

The company's mission is to empower building materials suppliers with great technology. They aim to bring on-prem building material transactions online, improving experiences for contractors and homeowners.

Requirements

  • Strong communication skills
  • Proficiency in financial modeling and bookkeeping
  • Experience with accounts receivable management
  • Familiarity with Stripe and Salesforce
  • Ability to manage Google Ads campaigns
  • Payroll compliance knowledge
  • Excellent organizational and administrative skills

Responsibilities

A. Recruiting

  • Candidate Sourcing: Utilize LinkedIn to source candidates based on feedback from the hiring manager.
  • Application Review: Screen applications, filtering candidates for rejection or progression according to hiring manager input.

B. Finance

  • Financial Modeling: Update the company’s operating plan weekly.
  • Bookkeeping: Manage transactions and deliver monthly financial statements (P&L, Balance Sheet, and Cash Flow).
  • Receivables Management: Ensure accounts receivable (AR) is below 5% of ARR by collecting overdue SaaS payments. Maintain near-zero overdue amounts (61+ days) on the AR Aging Report.
  • Payables: Ensure all bills are paid promptly and strategically.
    • Flag anomalies, negotiate terms, and optimize payments for rewards/rebates.
    • Process employee reimbursements and mileage claims.
  • Disputes: Handle client payment disputes. Identify clients and sales linked to disputes. Recover funds and communicate outcomes to clients. Maintain records and notes in Stripe.

C. Client Success

  • Compliance: Keep Stripe Connected Accounts “Restricted Soon” at zero by following up with clients weekly.
  • Reports: Deliver recurring reports to clients based on their required cadence.

D. Sales & Marketing

  • Salesforce Data Management: Update and maintain Salesforce records as directed by Account Executives (AEs). Example: Add Ace Hardware contacts to Salesforce accounts.
  • Client Success Stories: Interview live clients, draft success stories, and publish them on the website.
  • LinkedIn Engagement: Publish weekly LinkedIn posts on go-lives, tagging clients, AEs, and including photos.
  • Google Ads: Manage and optimize Google AdWords campaigns.

E. Human Resources (HR)

  • Payroll Compliance: Ensure compliance with all state and local payroll tax regulations. Maintain accurate records.
  • Commissions Management: Calculate and process monthly commissions after securing AE approval.
  • Employee Support: Address employee questions related to benefits and payroll, escalating as necessary.

F. Virtual Assistant Tasks

  • Email Management: Organize and respond to emails, flagging high-priority items.
  • Calendar Coordination: Schedule meetings and appointments, ensuring no conflicts.
  • Document Preparation: Draft, edit, and format documents or presentations.
  • Research: Conduct ad hoc research tasks and compile data for decision-making.
  • General Administrative Support: Assist with miscellaneous tasks as needed to support the team.

Application Instructions

  • Not specified.

Company Information

  • Not specified.

Skills

Communication
Financial Modeling
Bookkeeping
Accounts Receivable
Stripe
Salesforce
Google Ads
Payroll Compliance
Organizational Skills
Administrative Skills
Recruiting
Sourcing
Application Review

Rundoo

Web-based platform for retail operations management

About Rundoo

Rundoo offers a web-based platform that helps retail businesses, especially paint stores, manage operations and connect with customers. Its main product is an integrated point-of-sale (POS) system that includes a mobile app for customers, allowing for quick access to information and facilitating faster payments. Rundoo differentiates itself by providing secure card storage and an easy-to-use interface for new employees, along with a search engine for effective record-keeping. The company's goal is to enhance customer experiences and improve business operations to drive sales growth.

None, CaliforniaHeadquarters
2021Year Founded
$10.7MTotal Funding
SERIES_ACompany Stage
Consumer Software, Enterprise Software, CybersecurityIndustries
11-50Employees

Benefits

health, dental, & vision insurance
Lunch provided daily
401k
Gym membership
Commuter benefits
Company Libro subscription
Unlimited PTO
Dog-friendly office

Risks

Increased competition from established POS providers like Square and Shopify.
Potential data privacy concerns with mobile apps as consumers become more cautious.
Economic downturns could reduce retail spending on new technologies like Rundoo.

Differentiation

Rundoo offers a mobile app transforming the shopping experience with instant information access.
The platform provides secure card storage without needing PCI compliance, enhancing security.
Rundoo's search engine enables excellent record-keeping, fostering customer loyalty.

Upsides

AI-driven inventory management can optimize stock levels, reducing waste for retail stores.
Contactless payment solutions are expected to grow by 20% annually, enhancing payment features.
Omnichannel retailing supports Rundoo's integrated platform for seamless online and offline experiences.

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