Quince

Recruiting Operations Leader

United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, E-commerce, BiotechnologyIndustries

Position Overview

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Quince is seeking a highly strategic, hands-on Recruiting Operations Lead to architect, scale, and drive recruiting practices and infrastructure during a critical phase of growth. This role is ideal for a strong builder with a proven track record of designing and operationalizing high-impact recruiting systems in both high-growth startups and more mature, complex organizations. You will lead the development and execution of scalable processes, implement data-driven frameworks, own recruiter enablement, and drive operational excellence across all facets of recruiting.

Our Story

Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price.

Our Values

  • Customer First: Customer satisfaction is our highest priority.
  • High Quality: True quality is a combination of premium materials and high production standards that everyone can feel good about.
  • Essential Design: We don’t chase trends, and we don’t sell everything. We’re expert curators that find the very best and bring it to you at the lowest prices.
  • Always a Better Deal: Through innovation and real price transparency, we want to offer the best deal to both our customers and our factory partners.
  • Environmentally and Socially Conscious: We’re committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers.

Our Team and Success

Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology, and building early-stage companies. You’ll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike, etc.

Responsibilities

  • Design & Drive Scalable Recruiting Infrastructure: Architect and operationalize end-to-end recruiting workflows, systems, and governance models that support both immediate hiring needs and long-term growth. Build infrastructure to scale rapidly and sustainably, balancing automation with personalization.
  • Strategic Process Optimization & Operational Excellence: Identify process inefficiencies and design innovative, measurable solutions that improve throughput, quality of hire, and overall recruiting performance. Lead continuous improvement initiatives.
  • Analytics & Performance Measurement: Build and own robust data frameworks, including KPIs, dashboards, and analytics tools to monitor recruiting health and inform executive decision-making. Use data to proactively identify trends, diagnose issues, and drive strategic hiring plans.
  • Technology & Systems Leadership: Evaluate, implement, and optimize recruiting systems (e.g., ATS, CRM, scheduling tools) to enable automation, scalability, and exceptional user experience. Integrate recruiting tools with broader HR and business systems for seamless operations and reporting.
  • Strategic Cross-Functional Collaboration: Act as a strategic partner to Recruiting, HR, and other Business Leaders to align on headcount planning, hiring forecasts, and workforce strategy. Lead operational reviews and planning sessions, ensuring clear accountability and alignment across stakeholders.
  • Drive Best-in-Class Recruiting Practices: Apply expertise from both startup and enterprise environments to establish scalable best practices that evolve with business needs. Institutionalize operational playbooks and knowledge sharing to uplift the recruiting function.
  • Candidate & Hiring Manager Experience: Design and implement structured processes that ensure a seamless, high-quality experience for both candidates and hiring teams. Measure and continuously improve candidate experience metrics.

Requirements

  • 10+ years of experience leading and designing world-class, innovative recruiting operations.

Skills

Recruiting Systems
Operational Frameworks
Data-Driven Decision Making
Process Design
Talent Acquisition
Scaling Infrastructure
Recruiter Enablement
High-Growth Organization Experience

Quince

Direct-to-consumer e-commerce for fashion and home essentials

About Quince

Quince offers high-quality fashion and lifestyle products through its online retail platform. The company sources its products directly from manufacturers worldwide, which allows it to provide premium items at lower prices compared to traditional retail stores. Quince's product range includes clothing like dresses and blouses, as well as home essentials such as bed sheets. This direct-to-consumer model appeals to a diverse customer base, from those seeking stylish clothing to those in need of quality home goods. Quince differentiates itself from competitors by eliminating middlemen, ensuring affordability without compromising on quality. The company's goal is to make luxury accessible to everyone while fostering a community of satisfied customers who share their experiences on social media.

San Francisco, CaliforniaHeadquarters
2018Year Founded
$74.9MTotal Funding
SERIES_BCompany Stage
Consumer Software, Consumer GoodsIndustries
201-500Employees

Benefits

Performance Bonus
Flexible Work Hours
Remote Work Options

Risks

Increased competition from brands like Italic and Everlane may dilute Quince's market share.
Challenges in maintaining product quality as Quince scales could impact customer satisfaction.
Geopolitical tensions may disrupt Quince's global sourcing and manufacturing partnerships.

Differentiation

Quince's M2C model cuts out middlemen, offering luxury at lower prices.
The company partners with over 50 top manufacturers globally for diverse product offerings.
Quince's focus on sustainability and ethical sourcing appeals to eco-conscious consumers.

Upsides

Quince's strong social media presence boosts brand visibility and customer engagement.
The global e-commerce market expansion offers Quince opportunities to reach new customers.
Rising demand for sustainable fashion aligns with Quince's responsible sourcing practices.

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