Serve Robotics

Operations Coordinator, Expansions

United States

$62,000 – $73,000Compensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Robotics, Logistics, BiotechnologyIndustries

Requirements

Candidates should have at least 2 years of experience in operations, logistics, field support, or project coordination, preferably within mobility, AV, warehouse, robotics, or last-mile delivery industries. Strong organizational skills with attention to detail and the ability to manage multiple priorities are essential. The role requires comfort working cross-functionally with technical and non-technical teams, experience with vendors and site-level logistics, and clear, proactive communication skills. A self-starter attitude with adaptability to ambiguity and a willingness to travel up to 25% for launch support are also necessary. Familiarity with project management tools like Notion, Jira, Asana, or Airtable is a plus, as is experience in a startup or fast-paced environment.

Responsibilities

The Operations Coordinator will support end-to-end market launches by driving cross-team coordination, managing vendors and logistics, and ensuring clear communication with local teams. Responsibilities include planning market launches, managing logistics for robot deliveries and depot setups, coordinating pre-launch onsite activities, and tracking documentation for permits and compliance. The role also involves owning pre-launch checklists, ensuring vendor deadlines and quality, supporting ongoing neighborhood expansion, and maintaining internal project management tools.

Skills

Logistics Management
Vendor Management
Project Management
Documentation
Cross-team Coordination
Permit Tracking
Lease Agreement Management
Compliance

Serve Robotics

Autonomous delivery robots for food and retail

About Serve Robotics

Serve Robotics is changing the delivery industry with its self-driving robots that provide sustainable and efficient delivery solutions. Instead of using traditional vehicles, these lightweight, autonomous robots deliver small items like food and retail products, reducing carbon emissions and traffic congestion. The company operates on a delivery-as-a-service (DaaS) model, allowing businesses in the food and retail sectors to subscribe and pay based on their delivery needs. Serve Robotics aims to lead in the autonomous delivery market by offering eco-friendly solutions that enhance customer experience.

Redwood City, CaliforniaHeadquarters
2021Year Founded
$51.6MTotal Funding
POST_IPO_EQUITYCompany Stage
Food & Agriculture, Robotics & Automation, Consumer GoodsIndustries
51-200Employees

Risks

Rapid expansion may strain resources and operational capabilities.
Integration of Vebu could divert focus from core delivery services.
Over-reliance on partners like Uber and Nvidia poses potential risks.

Differentiation

Serve Robotics uses zero-emissions rovers for eco-friendly food delivery.
The company offers delivery-as-a-service with a subscription-based revenue model.
Serve Robotics integrates Vebu's Autocado for expanded automation solutions.

Upsides

Recent $80M funding supports expansion to 2,000 robots by end of 2025.
Acquisition of Vebu enhances automation offerings beyond delivery services.
Appointment of Anthony Armenta boosts AI and software capabilities.

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