Sales Operations Manager (Account Management & Expansion)
Apollo.ioFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates should have at least 2 years of experience in operations, logistics, field support, or project coordination, preferably within mobility, AV, warehouse, robotics, or last-mile delivery industries. Strong organizational skills with attention to detail and the ability to manage multiple priorities are essential. The role requires comfort working cross-functionally with technical and non-technical teams, experience with vendors and site-level logistics, and clear, proactive communication skills. A self-starter attitude with adaptability to ambiguity and a willingness to travel up to 25% for launch support are also necessary. Familiarity with project management tools like Notion, Jira, Asana, or Airtable is a plus, as is experience in a startup or fast-paced environment.
The Operations Coordinator will support end-to-end market launches by driving cross-team coordination, managing vendors and logistics, and ensuring clear communication with local teams. Responsibilities include planning market launches, managing logistics for robot deliveries and depot setups, coordinating pre-launch onsite activities, and tracking documentation for permits and compliance. The role also involves owning pre-launch checklists, ensuring vendor deadlines and quality, supporting ongoing neighborhood expansion, and maintaining internal project management tools.
Autonomous delivery robots for food and retail
Serve Robotics is changing the delivery industry with its self-driving robots that provide sustainable and efficient delivery solutions. Instead of using traditional vehicles, these lightweight, autonomous robots deliver small items like food and retail products, reducing carbon emissions and traffic congestion. The company operates on a delivery-as-a-service (DaaS) model, allowing businesses in the food and retail sectors to subscribe and pay based on their delivery needs. Serve Robotics aims to lead in the autonomous delivery market by offering eco-friendly solutions that enhance customer experience.