Responsibilities

The Operations Associate will be responsible for building and maintaining systems for submitting insurance applications and rosters, researching, planning, and scoping out the process, implementing protocols for Credentialing Assistants, and developing metrics to track operational success. They will also design and execute complex analyses to support decision-making, monitor the health of Insurance Operations, identify and resolve problems, and collaborate closely with Growth, Customer Support, and Technology teams to ensure operational performance and service during company scaling.