Operational Excellence (OpEx) Specialist (Compliance Operations) at OKX

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Cryptocurrency, Blockchain, Financial ServicesIndustries

Requirements

Bachelor or Master's Degree in business administration, engineering, operations management, or a related field
3+ years of experience in compliance operations, process improvement, risk management, or related functions within the financial services or fintech industry
Proven experience in process optimization, workflow automation, and operational efficiency projects using methodologies such as Lean, Six Sigma, or Agile
Demonstrated ability to build trust and facilitate consensus among cross-functional teams
Ability to manage through complexity to identify solutions and deliver results
Strong influencing/persuasive skills with a demonstrated ability to influence required different styles at different levels in an organization
Familiarity with project management principles and application, including the ability to manage multiple projects simultaneously and evaluate priorities
Ability to work in a fast-paced, collaborative, process-driven environment and adapt/adjust plans on the fly
Strong prioritization skills and a willingness to roll up one's sleeves to get the job done

Responsibilities

Lead and execute process improvement initiatives to enhance efficiency, accuracy, and scalability across compliance operations, such as KYC, transaction monitoring, and Sanction controls
Design, implement, and optimize end-to-end workflows, leveraging automation and digital tools to reduce manual touchpoints and operational risk
Collaborate closely with Compliance, Risk, Product, and Engineering teams to identify pain points and deliver sustainable solutions that meet regulatory requirements and business goals
Monitor and analyze operational performance metrics to drive data-driven decision-making and continuous improvement efforts
Develop and maintain standard operating procedures (SOPs) and best practices to ensure consistency and adherence to internal policies and external regulations
Support implementation of RegTech solutions, including testing, rollout, and performance evaluation, to improve compliance controls
Act as a change agent to promote a culture of operational excellence, continuous improvement, and innovation within the compliance operations function
Identify and mitigate operational risks, working with relevant teams to ensure robust controls and audit readiness

Skills

Key technologies and capabilities for this role

KYCTransaction MonitoringSanctions ControlsProcess ImprovementCompliance OperationsOperational ExcellenceWorkflow Optimization

Questions & Answers

Common questions about this position

What are the main responsibilities of the Operational Excellence Specialist?

The role involves leading process improvement initiatives in compliance operations like KYC and transaction monitoring, designing workflows with automation, collaborating with teams, monitoring metrics, developing SOPs, supporting RegTech solutions, and promoting operational excellence.

What skills and qualities are needed to succeed in this role?

Candidates need to thrive in a fast-paced, collaborative, process-driven environment, have strong prioritization skills, be adaptable, willing to roll up sleeves, and drive results with a focus on operational efficiency and compliance.

What is the work environment like at OKX for this position?

The environment is fast-paced, collaborative, and process-driven, promoting operational excellence, continuous improvement, innovation, and a strong focus on compliance and customer experience.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What makes a strong candidate for this OpEx Specialist role?

Strong candidates will have experience in process improvement, compliance operations, workflow automation, data-driven decision-making, and the ability to collaborate across teams while driving results in a fast-paced environment.

OKX

Cryptocurrency exchange and DeFi services

About OKX

OKX is a leading cryptocurrency exchange that serves over 50 million users globally with a diverse suite of crypto trading and earning services. Dedication to leveraging blockchain technology to offer services like spot, margin, and derivatives markets, along with DeFi portfolio management and NFT marketplace access, underscores their commitment to enabling decentralized financial access. The company fosters a culture that values financial innovation and leadership in the digital finance sphere.

Singapore, SingaporeHeadquarters

2017Year Founded

$856.3MTotal Funding

PE_GROWTHCompany Stage

Fintech, Crypto & Web3Industries

5,001-10,000Employees