Onboarding Project Manager

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Fitness Technology, SoftwareIndustries

Requirements

Candidates must possess advanced proficiency in Microsoft Excel, intermediate skills in Word, Access, Outlook, and OneNote, along with strong verbal and written communication abilities. Excellent time management, organizational skills, demonstrated leadership, and problem-solving capabilities are essential. The role requires the ability to manage multiple projects, collaborate across departments, and have a minimum of 2 years of relevant experience. A high school diploma or equivalent is required.

Responsibilities

The Onboarding Project Manager will lead and manage client onboarding projects, defining scope, scheduling, and allocating resources. They will act as the primary client contact, facilitating communication, resolving issues, and documenting business and financial integration needs. Responsibilities include coordinating with internal departments, providing client training and support, tracking project progress, approving deliverables, generating client-specific reports, and advocating for product enhancements. The manager will also transition clients to the Client Management Division and maintain expert knowledge of ABC's software and systems.

Skills

Project Management

Client Onboarding

Business Integration

Financial Integration

Requirements Gathering

Scope Definition

Resource Allocation

Communication

Problem-Solving

ABC Legal Services

Process serving solutions for law firms

About ABC Legal Services

ABC Legal Services specializes in process serving for law firms, delivering legal documents reliably and promptly. They offer services like point-to-point special delivery and subscription routes, with features such as GPS tracking and real-time updates. What sets them apart is their extensive network of over 2,000 process servers and their status as the only acting Central Authority for the U.S. Department of Justice for international service requests. The company's goal is to provide fast and efficient process serving solutions, enhancing the delivery experience for their clients.

Seattle, WashingtonHeadquarters

1974Year Founded

VENTURE_UNKNOWNCompany Stage

LegalIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Holidays

Paid Vacation

Transit Benefits

Risks

Lawsuit for unfair compensation could lead to financial liabilities and reputational damage.

Integration with Litify may pose risks if technology integration faces disruptions.

CEO's strategic shifts could unsettle existing operations or client relationships.

Differentiation

ABC Legal is the only Central Authority for the U.S. DOJ in international service.

They offer GPS-based proof of service and real-time updates for document tracking.

Their integration with Litify enhances client management and operational efficiency.

Upsides

Timothy Dinehart's appointment as CEO may bring fresh leadership and new opportunities.

Integration with Litify could streamline operations and improve client collaboration.

Their extensive network serves over 1 million legal documents annually across 77 countries.

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