Member Specialist Lead at Saltbox

Dallas, Texas, United States

Saltbox Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
E-commerce, LogisticsIndustries

Requirements

  • A people-first mindset—you’re approachable, communicative, and genuinely enjoy helping others succeed
  • Experience leading teams, even informally; you know how to motivate, delegate, and bring out the best in others
  • Comfortable juggling both physical work and people interactions—you’ll be lifting boxes one minute and giving a tour the next
  • Detail-oriented, especially when it comes to handling inventory, shipping, and member requests
  • Familiar with (or eager to learn) tools like Slack, Parsel, Shopify, or shipping platforms
  • Previous experience in warehousing, fulfillment, retail, or logistics is a strong plus—but if you’ve got hustle and heart, we’ll train you
  • Ability to lift up to 50 lbs with reasonable accommodation

Responsibilities

  • Lead a team of member specialists
  • Train and develop team members
  • Assist with the sales and onboarding process of workspace and services offered by Saltbox
  • Engage with Saltbox Members, help problem solve, and provide them with logistical support
  • Receive, unload, and place incoming inventory items appropriately
  • Monitor delivery dock and welcome delivery trucks
  • Process, package, and ship orders accurately and efficiently
  • Track and document shipment arrival and departure times
  • Ensure that the building is clean, safe, and fully operational and things are running efficiently in the warehouse, kitchen, and office space

Skills

Team Leadership
Employee Training
Customer Service
Sales
Onboarding
Problem Solving
Building Operations
Logistics

Saltbox

Micro-warehousing and coworking spaces for entrepreneurs

About Saltbox

Saltbox offers micro-warehousing units that range from 500 to 2,000 square feet, designed for entrepreneurs who focus on physical goods rather than digital applications. These units are complemented by traditional coworking spaces that include private offices, conference rooms, and community areas. The micro-warehousing units provide a functional and private environment for builders, makers, artists, and sellers, catering specifically to those who take risks in their business ventures. Unlike competitors that may focus solely on traditional office spaces or large warehouses, Saltbox emphasizes a blend of warehousing and coworking, creating a supportive community for those in the physical goods sector. The goal of Saltbox is to empower entrepreneurs by providing them with the space and resources they need to grow their businesses.

New York City, New YorkHeadquarters
2019Year Founded
$47.5MTotal Funding
SERIES_BCompany Stage
Industrial & Manufacturing, Consumer GoodsIndustries
51-200Employees

Benefits

Health Insurance
401(k) Retirement Plan
Disability Insurance
Life Insurance
Paid Vacation
Paid Sick Leave
Paid Holidays
Parental Leave
Professional Development Budget

Risks

Increased competition in co-warehousing could dilute Saltbox's market share.
Scaling operations post-Series B funding may lead to inefficiencies.
Acquisition of a medical office building may divert focus from core business.

Differentiation

Saltbox is a pioneer in co-warehousing, offering integrated logistics services.
Expertise in Experience API positions Saltbox as a leader in corporate training solutions.
Saltbox's Wax LRS provides advanced analytics for data-driven Learning & Development.

Upsides

Saltbox's Parsel platform targets the growing ecommerce shipping market.
Series B funding of $35M supports expansion and innovation in co-warehousing.
Hybrid work models increase demand for Saltbox's flexible coworking solutions.

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