[Remote] Member Enrollment Specialist at Wellth

Remote

Wellth Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Digital HealthIndustries

Skills

Key technologies and capabilities for this role

Interpersonal SkillsRapport BuildingObjection HandlingCommunication SkillsOrganizational SkillsAttention to DetailVerbal CommunicationWritten CommunicationMobile Technology (Android, iOS)Bilingual (English and Spanish)

Questions & Answers

Common questions about this position

What is the salary and compensation for this role?

The salary is up to $18/hr, plus monthly bonus.

Is this position remote, and where can I work from?

Yes, this is a fully remote position available to candidates in the United States.

What skills are required for the Member Enrollment Specialist role?

Key requirements include excellent interpersonal skills, ability to build rapport over the phone, overcoming objections, positive attitude with empathy, strong organizational skills for high-volume outbound calls, attention to detail, effective communication, and knowledge of Android/iOS to guide app usage. A High School Diploma or GED is required, and bilingual English/Spanish is a plus.

What is the company culture like at Wellth?

Wellth is a mission-driven company focused on improving health outcomes for underserved populations using behavioral science and technology, with rapid growth, talented people, and tangible impact from your work.

What makes a strong candidate for this position?

Strong candidates will have excellent phone-based interpersonal skills, empathy for patient needs, the ability to handle high-volume outbound calls while overcoming objections, and familiarity with mobile apps to assist enrollment.

Wellth

Improves patient adherence to treatment plans

About Wellth

Wellth focuses on enhancing patient adherence to treatment plans through personalized programs based on evidence and behavioral economics. The company targets individuals who have difficulty maintaining health habits, such as taking medications or following treatment protocols, particularly in the areas of behavioral health and chronic disease management. Wellth tailors each member's experience to their specific needs, using insights from behavioral economics to tackle the reasons behind non-adherence and help members develop sustainable healthy habits. The company operates on an outcome-based payment model, meaning it only receives payment when its programs demonstrate validated success. This model appeals to healthcare providers, insurers, and employers who aim to lower healthcare costs by improving patient outcomes. Wellth's goal is to foster long-term relationships with its members while driving behaviors that positively impact healthcare costs and outcomes.

Culver City, CaliforniaHeadquarters
2014Year Founded
$36.5MTotal Funding
SERIES_BCompany Stage
HealthcareIndustries
51-200Employees

Benefits

Flexible Work Hours
Unlimited Paid Time Off
Parental Leave
Health Insurance
Dental Insurance
Vision Insurance
Health Savings Account/Flexible Spending Account
Performance Bonus

Risks

Increased competition from platforms like Omada Health and Livongo.
Regulatory scrutiny on AI and patient data may increase compliance costs.
Dependence on outcome-based models poses financial risks if outcomes aren't achieved.

Differentiation

Wellth uses behavioral economics to improve adherence in chronic disease populations.
The company offers a personalized mobile platform for patient engagement and habit formation.
Wellth's outcome-based payment model ensures payment only for successful program outcomes.

Upsides

Growing demand for digital health solutions supports Wellth's personalized programs.
AI integration enhances patient engagement, aligning with Wellth's recent feature launch.
Partnerships with Medicaid plans expand Wellth's reach in chronic condition management.

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